Job Description
Position Summary
Human Capital - ServiceNow - Analyst/Consultant
Are you passionate about delivering goals to your client that go above and beyond their expectations?
Does the opportunity to work with the world’s leading businesses excite you?
Our ServiceNow HRSD Team is thrilled to render results that help our clients transform their HR practices in ways that lead to significant savings, a leading edge on competition, greater efficiency and an enhanced employee experience.
Work you’ll do:
As a Senior Consultant for our ServiceNow HRSD team, you will use your knowledge and experience of HR operations and the ServiceNow HR Service Delivery (HRSD) platform to optimize our clients HR operations and help them drive business results.
In this role you will be responsible for:
• Leading ServiceNow HRSD projects and work-streams through discovery, design, build, test, and deployment activities leveraging our agile deployment methodology
• Providing hands-on leadership and Project Management to ensure deadlines are met and key deliverables are always accurate
• Working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow HRSD applications
• Working with client stakeholders to document baseline, current state HR Service Delivery operations
• Developing the points of value to deliver throughout the HR Service Transformation effort
• Developing detailed implementation plans for deploying the HR Service Delivery product including establishing key milestones, and finalizing budget/scope and high-level architecture
• Managing all aspects of the project/workstream, including monitoring and identifying any project issues early to be able to mitigate any risk for your client
• Establishing user journeys and creating the user stories to support the design and configuration of the Employee Service Portal, Knowledge Management, and Case Management capabilities
• Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions
• Assisting with executing system validation, preparing the organization for the transition and ensuring reading for deploying the HRSD build into production Building your reputation within the firm and market around the strong HR Shared Services knowledge and ServiceNow product knowledge you possess
• Forging strong relationships with both the clients and project teams that will contribute to your growth and development
Basic Qualifications:
• 2+ years of experience in ServiceNow implementations and optimizations
• 1+ years of experience in the delivery and implementation of at least one ServiceNow HRSD core module
• Experience developing implementation plans in ServiceNow
• Knowledge of HR functions, processes, and best practices
• Experience in Project Management
• Willing and able to travel up to 50% as needed per project (While travel is a requirement of the role, due to COVID-1+, non-essential travel has been suspended until further notice.)
Preferred Qualifications:
• Bachelor’s degree strongly preferred.
• Experience designing and/or implementing an HR shared services center
• Experience with a full HRSD suite implementation
• Big 4 consulting experience
How You’ll Grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
#CA-SB
Recruiting tips
Finding the right job and preparing for the recruitment process can be tricky. Check out tips from our Deloitte recruiting professionals to set yourself up for success. Check out recruiting tips from Deloitte recruiters .
Benefits
We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Learn more about what working at Deloitte can mean for you .
Our people and culture
Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Be inspired by the stories of our people .
Our purpose
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact .
Professional development
You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people .
Requisition code: 117065
Human Capital - ServiceNow - Analyst/Consultant
Are you passionate about delivering goals to your client that go above and beyond their expectations?
Does the opportunity to work with the world’s leading businesses excite you?
Our ServiceNow HRSD Team is thrilled to render results that help our clients transform their HR practices in ways that lead to significant savings, a leading edge on competition, greater efficiency and an enhanced employee experience.
Work you’ll do:
As a Senior Consultant for our ServiceNow HRSD team, you will use your knowledge and experience of HR operations and the ServiceNow HR Service Delivery (HRSD) platform to optimize our clients HR operations and help them drive business results.
In this role you will be responsible for:
• Leading ServiceNow HRSD projects and work-streams through discovery, design, build, test, and deployment activities leveraging our agile deployment methodology
• Providing hands-on leadership and Project Management to ensure deadlines are met and key deliverables are always accurate
• Working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow HRSD applications
• Working with client stakeholders to document baseline, current state HR Service Delivery operations
• Developing the points of value to deliver throughout the HR Service Transformation effort
• Developing detailed implementation plans for deploying the HR Service Delivery product including establishing key milestones, and finalizing budget/scope and high-level architecture
• Managing all aspects of the project/workstream, including monitoring and identifying any project issues early to be able to mitigate any risk for your client
• Establishing user journeys and creating the user stories to support the design and configuration of the Employee Service Portal, Knowledge Management, and Case Management capabilities
• Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions
• Assisting with executing system validation, preparing the organization for the transition and ensuring reading for deploying the HRSD build into production Building your reputation within the firm and market around the strong HR Shared Services knowledge and ServiceNow product knowledge you possess
• Forging strong relationships with both the clients and project teams that will contribute to your growth and development
Basic Qualifications:
• 2+ years of experience in ServiceNow implementations and optimizations
• 1+ years of experience in the delivery and implementation of at least one ServiceNow HRSD core module
• Experience developing implementation plans in ServiceNow
• Knowledge of HR functions, processes, and best practices
• Experience in Project Management
• Willing and able to travel up to 50% as needed per project (While travel is a requirement of the role, due to COVID-1+, non-essential travel has been suspended until further notice.)
Preferred Qualifications:
• Bachelor’s degree strongly preferred.
• Experience designing and/or implementing an HR shared services center
• Experience with a full HRSD suite implementation
• Big 4 consulting experience
How You’ll Grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
#CA-SB
Recruiting tips
Finding the right job and preparing for the recruitment process can be tricky. Check out tips from our Deloitte recruiting professionals to set yourself up for success. Check out recruiting tips from Deloitte recruiters .
Benefits
We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Learn more about what working at Deloitte can mean for you .
Our people and culture
Our people and our culture make Deloitte a place where leaders thrive. Get an inside look at the rich diversity of background, education, and experiences of our people. What impact will you make? Be inspired by the stories of our people .
Our purpose
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact .
Professional development
You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people .
Requisition code: 117065
💡 Quick Summary
Seeking a career-building opportunity? The Human Capital | ServiceNow HRSD | Technical|Functional position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
