Job Description
Position: Human Resource Employee Partner- Sales
Location-Mumbai/ Noida
About Pine Labs : Pine Labs is a leading merchant commerce omnichannel platform operating across India and Southeast Asia. Pine Labs' tech-first approach to digital payments and focus on simplification at the front end aims to help many businesses embrace fintech products at scale.
In digital payments, our online payments cloud-based software Plural represents a one-stop payments destination across channels. Plural is designed to deliver secure and frictionless online payment experiences to the end user, powered by an advanced tech stack that can augment an existing online business or build an all-new e-commerce payment setup from the ground up.
In issuing, Qwikcilver serves leading corporates, Fast-Moving Consumer Goods (FMCG) brands, e-commerce companies, the Banking, Financial Services and Insurance (BFSI) sector and the airlines industry, with a presence across India, the Middle East, Southeast Asia and Australia. Qwikcilver is a go-to gift card provider among companies looking to, among other things, bolster their employee rewards program and issue closed-loop gift cards for customer acquisition.
In consumer app, Fave is a fintech platform for the next generation of consumers, providing smart payments and savings, while empowering merchants with a loyalty solution to grow and engage with their customers in a whole new way.
Incorporated in Singapore, the key investors of Pine Labs include Sequoia India, Actis Capital, Temasek, PayPal and Mastercard. To know more, please visit
About the Payments Sales Org: The sales org is responsible for acquiring merchants, aggregators, banks and other customers to deliver topline for the business through multiple channels. This team of 1200 employees is spread across the country as well as the SEA region and UAE. The skills profile of this org varies depending on the customer cohort and the channel.
Job summary:
Talent Management & Development
Drive execution of the performance assessment process in partnership with HRBP
Implement processes to differentiate talent by leveraging comp and ben (increment, variable pay, ESOPs)
Drive capability building programs in consultation with HRBP which includes functional and behavioral enablement
Talent Engagement
To drive and sustain world class employee experience.
Execute Talent Engagement initiatives to build a culture of high performance, improve work environment and increase retention
Drive and implement the Reward & Recognition plans at a department level
Address employee escalations, disciplinary and code of conduct challenges
Regular pulse checks with top talent and feedback to the leaders for speedy redressal of issues (if applicable)
Build strong connect with people through regular o-o-o connects/pulse checks etc
Action planning to address key challenges related to attrition/employee engagement
Governance and operations management
Analyze and monitor the key HR metrics (attrition/engagement etc) and draw actionable insights that lead to meaningful impact on the business
Own action plans to address challenges related to attrition at a team level
Work closely with teams such as HR Ops, Hiring to ensure data sanity and accuracy around all aspects of people mapping
We are looking for someone who:
Has 3-5 years of experience in well-established organizations
Has a strong understanding of HR fundamentals to be able to lay the right foundation.
Is obsessed with superior employee experience.
Custodian of employee experience.
Has strategic thinking, strong analytical mindset, ability to learn/understand fast and works well in ambiguity.
Is resilient, believes in executive excellence and delivering results.
Why should you join Pine Labs?
Leading position in Payments has allowed us to build multiple businesses on our existing rails and consistently demonstrate growth. We would love to partner with HR leaders who are passionate about enabling a sustained high growth environment and are not afraid of a 'near' blank canvas.
We offer a culture of care & respect for others in an environment of accelerated technology innovation. A work culture where maniacal focus & speed doesn't come at the cost of integrity or employee well being
We are laying the foundation for digitization of Indian merchants. Join hands as we build the next generation commerce platform for Indian & SE Asian merchants
Location-Mumbai/ Noida
About Pine Labs : Pine Labs is a leading merchant commerce omnichannel platform operating across India and Southeast Asia. Pine Labs' tech-first approach to digital payments and focus on simplification at the front end aims to help many businesses embrace fintech products at scale.
In digital payments, our online payments cloud-based software Plural represents a one-stop payments destination across channels. Plural is designed to deliver secure and frictionless online payment experiences to the end user, powered by an advanced tech stack that can augment an existing online business or build an all-new e-commerce payment setup from the ground up.
In issuing, Qwikcilver serves leading corporates, Fast-Moving Consumer Goods (FMCG) brands, e-commerce companies, the Banking, Financial Services and Insurance (BFSI) sector and the airlines industry, with a presence across India, the Middle East, Southeast Asia and Australia. Qwikcilver is a go-to gift card provider among companies looking to, among other things, bolster their employee rewards program and issue closed-loop gift cards for customer acquisition.
In consumer app, Fave is a fintech platform for the next generation of consumers, providing smart payments and savings, while empowering merchants with a loyalty solution to grow and engage with their customers in a whole new way.
Incorporated in Singapore, the key investors of Pine Labs include Sequoia India, Actis Capital, Temasek, PayPal and Mastercard. To know more, please visit
About the Payments Sales Org: The sales org is responsible for acquiring merchants, aggregators, banks and other customers to deliver topline for the business through multiple channels. This team of 1200 employees is spread across the country as well as the SEA region and UAE. The skills profile of this org varies depending on the customer cohort and the channel.
Job summary:
Talent Management & Development
Drive execution of the performance assessment process in partnership with HRBP
Implement processes to differentiate talent by leveraging comp and ben (increment, variable pay, ESOPs)
Drive capability building programs in consultation with HRBP which includes functional and behavioral enablement
Talent Engagement
To drive and sustain world class employee experience.
Execute Talent Engagement initiatives to build a culture of high performance, improve work environment and increase retention
Drive and implement the Reward & Recognition plans at a department level
Address employee escalations, disciplinary and code of conduct challenges
Regular pulse checks with top talent and feedback to the leaders for speedy redressal of issues (if applicable)
Build strong connect with people through regular o-o-o connects/pulse checks etc
Action planning to address key challenges related to attrition/employee engagement
Governance and operations management
Analyze and monitor the key HR metrics (attrition/engagement etc) and draw actionable insights that lead to meaningful impact on the business
Own action plans to address challenges related to attrition at a team level
Work closely with teams such as HR Ops, Hiring to ensure data sanity and accuracy around all aspects of people mapping
We are looking for someone who:
Has 3-5 years of experience in well-established organizations
Has a strong understanding of HR fundamentals to be able to lay the right foundation.
Is obsessed with superior employee experience.
Custodian of employee experience.
Has strategic thinking, strong analytical mindset, ability to learn/understand fast and works well in ambiguity.
Is resilient, believes in executive excellence and delivering results.
Why should you join Pine Labs?
Leading position in Payments has allowed us to build multiple businesses on our existing rails and consistently demonstrate growth. We would love to partner with HR leaders who are passionate about enabling a sustained high growth environment and are not afraid of a 'near' blank canvas.
We offer a culture of care & respect for others in an environment of accelerated technology innovation. A work culture where maniacal focus & speed doesn't come at the cost of integrity or employee well being
We are laying the foundation for digitization of Indian merchants. Join hands as we build the next generation commerce platform for Indian & SE Asian merchants
💡 Quick Summary
Seeking a career-building opportunity? The Human Resource Employee Partner| Sales position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
