Job Description
Job Overview
This role serves as a key member of our Regional Hub Transactional Team within the People Services. As an HR Analyst, you will function across all business units and provide accurate and timely HR transactional support to employees, managers, and other HR professionals.
• Provide consistent, timely, accurate and customer-focused HR transactional services and data administration to key stakeholders and customers.
• Analyze work process design and flow for the People Services team and work with internal and external clients and vendors to implement improved processes.
• Review and update existing HR policies/procedures and assist in producing new policies/procedures in relation to HR Transactional services.
• Prioritizes, allocates and actions daily tasks to be accomplished to meet SLA.
• Ensure all process trainings have been attended, queries raised and clarified to execute smooth flow of process.
• To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas.
• Ensure a consistent efficient, effective, and excellent service always, meeting, and exceeding SLAs and performance targets.
• Always ensure a customer first approach by consistently and proactively role modelling excellent customer service.
• Utilize the CORE framework of tools to continuously improve processes, quality standards and process compliance.
• Understand and be compliant with the corporate data protection and confidentiality policies.
• Accountable for the day-to-day performance metrics, ensuring clear SLAs and KPIs align to effective and positive employee experience.
Requirements
• Bachelors degree in related discipline and 2-4+ years of relevant HR experience.
• Prior experience in managing high-volume HR requests and data administration in shared service center experience an advantage.
• Experience managing data in HRIS systems and/or using Workday preferred.
• Ability to work effectively in a high-pace and deadline-driven atmosphere.
• Ability to learn processes, policies, and the ability to apply CORE principles to these processes for continuous improvement.
• Ability to work in a team environment.
• Strong attention to detail and ability to apply analytical skills.
• Strong communication skills (written and oral) with all levels of the organization.
• Strong computer skills or aptitude.
• Flexibility to work in different time zones.
This role serves as a key member of our Regional Hub Transactional Team within the People Services. As an HR Analyst, you will function across all business units and provide accurate and timely HR transactional support to employees, managers, and other HR professionals.
• Provide consistent, timely, accurate and customer-focused HR transactional services and data administration to key stakeholders and customers.
• Analyze work process design and flow for the People Services team and work with internal and external clients and vendors to implement improved processes.
• Review and update existing HR policies/procedures and assist in producing new policies/procedures in relation to HR Transactional services.
• Prioritizes, allocates and actions daily tasks to be accomplished to meet SLA.
• Ensure all process trainings have been attended, queries raised and clarified to execute smooth flow of process.
• To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas.
• Ensure a consistent efficient, effective, and excellent service always, meeting, and exceeding SLAs and performance targets.
• Always ensure a customer first approach by consistently and proactively role modelling excellent customer service.
• Utilize the CORE framework of tools to continuously improve processes, quality standards and process compliance.
• Understand and be compliant with the corporate data protection and confidentiality policies.
• Accountable for the day-to-day performance metrics, ensuring clear SLAs and KPIs align to effective and positive employee experience.
Requirements
• Bachelors degree in related discipline and 2-4+ years of relevant HR experience.
• Prior experience in managing high-volume HR requests and data administration in shared service center experience an advantage.
• Experience managing data in HRIS systems and/or using Workday preferred.
• Ability to work effectively in a high-pace and deadline-driven atmosphere.
• Ability to learn processes, policies, and the ability to apply CORE principles to these processes for continuous improvement.
• Ability to work in a team environment.
• Strong attention to detail and ability to apply analytical skills.
• Strong communication skills (written and oral) with all levels of the organization.
• Strong computer skills or aptitude.
• Flexibility to work in different time zones.
💡 Quick Summary
Seeking a career-building opportunity? The Human Resource Specialist position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.