Human Resources Information System Specialist

Job Description for HRMS Implementation Role Implementation Support Coordinate with Darwinbox team for the implementation of software product with the clients starting from Business process mapping to User Acceptance testing and taking the customers live with Darwinbox in a defined timeline Analyze business requirements covering various functional scenarios and facilitate client with workaround solutions & suggestions. Follow the blueprint documents, functional specifications in the Business process mapping stage and coordinate with DB team to get the complete solution for client-specific use cases Coordinate with the Development team to define any change request from the client and solution for the client-specific use case Plan and lead meetings and working sessions effectively with both client and Darwinbox teams Guide the client through the change management process and managing both internal and external expectations Ensure the client is supported throughout the Implementation and Post Go-live support phase Prepare documentation to hand over the account to Client on successful completion of project. Post Implementation Support Act as a techno-functional consultant and provide recommendations on process Configure and manage client’s instance on Darwinbox; Assist and Train clients to do it on their own Drive product adoption, increasing overall retention and achieve process success for customers Support clients during critical HR events like Appraisal, Increments etc. Support clients to resolve queries or bugs, as and when required Share best practices with clients on how to achieve product success with Darwinbox Identify risks proactively, mitigate and escalate as deemed appropriate Conduct governance calls and ensuring project commitments are being met by Darwinbox’s implementation team as well as the Client’s implementation team Contribute to managing end-to-end implementation project life cycle, driving optimization of operating models Requirements: B Tech or an equivalent degree, MBA preferred Excellent written and verbal communication skills Ability to work under pressure and adaptable to change Excellent time management and problem-solving skills Proficiency in MS Office tools Min 2-4 years of experience in HR & Project implementation experience is preferred. Flexible to work Onsite or in Hybrid mode. Flexible to travel to client place based on project needs. Should be able to handle multiple projects / Clients