Human Resources Manager

Aman:
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of:

Invest in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms.

Nurture pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures.

Act like owners – taking the charge, leading by example and an immense sense of pride in their work.

Celebrate communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner.
Location:
This position is located at our property Amanbagh, jaipur, Rajasthan, India
Overview:
The Position

We are looking for a passionate and dedicated professional to join our peaceful paradise at Amanbagh. Leading a team, this is a strategic role responsible for all matters relating to employee relation, training & development, recruitment, engagement & retention and compliance to labour law, and HR administration. The position supports the General Manager and Department Heads in all decision relating to people matters for the luxury hotel property. The role helps to drive organisational performance on the objectives of:
Responsibilities:
Quality through effective recruitment, development, and engagement of capable and motivated team members
Performance through robust performance management, reward and recognition
Compliance through compliant and efficient HR Operations, policies & procedures
Prepare the hotel HR budget and business plan
Manage all vacancies and recruitment function, in line with budget requirements, reviewing where necessary in line with operational needs
Manage all activities for sourcing & recruitment, including liaising with management team for needs assessment, advertising, conducting interviews etc.
Represent the HR Department at the daily department head briefing
Coordinate all matters of employee work permits and visas
Ensure that all Human Resources administration procedures are carried out in accordance with labor law
Ensure that all timekeeping records/personnel changes are completed, accurate and submitted to payroll on time
Coordinate and/or conduct departmental training in conjunction with departmental managers
Coordinate, control and inspect the heart of the house to ensure it is of the highest possible standard of cleanliness and order (staff accommodation, changing rooms, canteen area)
Coordinate staff transportation
Coordinate employee wellness, safety and security programs
Conduct needs analysis, develop, implement, and monitor training programs and materials
Support department managers in their efforts through proper staffing and training of employees
Encourage a good standard of employee conduct and behavior and coordinate disciplinary procedure as and when necessary
Check staff grooming
Ensure appraisals are carried out within Company policy and review all appraisals for follow up on development needs, if required
Ensure communication of key messages to all employees
Plan, coordinate and execute employee activities and team building events, including periodic staff dialogue session, annual staff party, farewell party, community services etc.
Coordinate employee recognition programs E.g.: Employee of the Month, and other staff incentives as instructed by General Manager
Promote employee communication activities and channels, to encourage and enable feedback from employees
Maintain a positive relationship with staff delegates and ensure any grievances are monitored, recorded and resolved
Follow up legal cases with lawyer
Oversee the day-to-day HR operations and the workflow of the department
Develop and maintain confidential departmental employees and associated files, documents, pay scale details and/or other important databases
Coordinate and control the monthly HR reports
Support Head Office HR initiatives
Attend the HR monthly call with Head Office
Facilitate the obtaining of administrative authorisations
Participate in the rotational Manager-on-Duty program
Perform other duties as requested by General Manager
Qualifications:
Self-starter who loves People, and Service
Minimum of 3 years’ experience as Human Resources Manager or similar role in a luxury service environment
Positive, engaging and passionate
Exceptional people skills, compassionate host
Very service oriented, seeking to constantly exceed guest expectations
Very high attention to detail
Organized, manage time wisely and work independently, ability to work under pressure
Excellent communication skills, both written and verbal
Sensitive to cultural nuances
Hands-on experience with HRIS and payroll software
Good knowledge of labor legislation
Professional appearance and mannerism