Job Description
Human Resources Officer
Human Resources
The Langham, London; Europe’s first Grand Hotel and Forbes 5 rated property, is currently recruiting for a Human Resources Officer to join our talented Human Resources team. We’re an equal opportunities employer, and we welcome and value applications from all communities.
ABOUT THE ROLE
In the role of Human Resources Officer, your key focus will be to:
recruit up to and including the Assistant Manager level
manage Employee Relations cases, including disciplinary, grievance, and sickness counselling meetings
carry out Exit Interviews and Internal Colleague Satisfaction Surveys
carry out the ‘temperature check’ chats with new colleagues or ‘colleagues at risk’
plan, organise and execute Colleague Events (wellbeing, DEI, sports, social, celebrate success and community events)
recognise the ‘moments that matter’ – personal events such as births/marriages/sickness – via REACH (reward and recognition platform) and/or arranging a card/gift as appropriate
assist in the delivery of Hotel Induction and Fire Training and any other training as appropriate
assist and participate in any project work identified as significant in adding value to the business, its colleagues and HR agenda
ABOUT YOU
previous experience in a Human Resources role in hospitality industry
Level 3 CIPD qualification or working towards it
previous experience of recruitment
previous experience of handling disciplinary and grievance situations
strong decision making ability
ability to influence at any level
excellent communication skills, both written and verbal
a warm, welcoming and friendly approach
strong desire for own continuous personal development – curios personality and ability to keep abreast of latest HR trends and upcoming Employment Law changes
YOUR BENEFITS
Financial Wellbeing
Paid Overtime
Discretionary Service Charge
28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
Access to Wagestream – a salary advance benefit
Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
Discounted accommodation at The Langham, London for you and your family
Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
Up to £750 Recommend a Friend referral bonus
Seasonal Travelcard loan
A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
Company pension plan
Life insurance
Discounts in various high street and online shops
Mental Wellbeing
Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
2 staff parties per year and several c
Human Resources
The Langham, London; Europe’s first Grand Hotel and Forbes 5 rated property, is currently recruiting for a Human Resources Officer to join our talented Human Resources team. We’re an equal opportunities employer, and we welcome and value applications from all communities.
ABOUT THE ROLE
In the role of Human Resources Officer, your key focus will be to:
recruit up to and including the Assistant Manager level
manage Employee Relations cases, including disciplinary, grievance, and sickness counselling meetings
carry out Exit Interviews and Internal Colleague Satisfaction Surveys
carry out the ‘temperature check’ chats with new colleagues or ‘colleagues at risk’
plan, organise and execute Colleague Events (wellbeing, DEI, sports, social, celebrate success and community events)
recognise the ‘moments that matter’ – personal events such as births/marriages/sickness – via REACH (reward and recognition platform) and/or arranging a card/gift as appropriate
assist in the delivery of Hotel Induction and Fire Training and any other training as appropriate
assist and participate in any project work identified as significant in adding value to the business, its colleagues and HR agenda
ABOUT YOU
previous experience in a Human Resources role in hospitality industry
Level 3 CIPD qualification or working towards it
previous experience of recruitment
previous experience of handling disciplinary and grievance situations
strong decision making ability
ability to influence at any level
excellent communication skills, both written and verbal
a warm, welcoming and friendly approach
strong desire for own continuous personal development – curios personality and ability to keep abreast of latest HR trends and upcoming Employment Law changes
YOUR BENEFITS
Financial Wellbeing
Paid Overtime
Discretionary Service Charge
28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
Access to Wagestream – a salary advance benefit
Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
Discounted accommodation at The Langham, London for you and your family
Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
Up to £750 Recommend a Friend referral bonus
Seasonal Travelcard loan
A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
Company pension plan
Life insurance
Discounts in various high street and online shops
Mental Wellbeing
Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
2 staff parties per year and several c
💡 Quick Summary
Seeking a career-building opportunity? The Human Resources Officer position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
