Job Description
Randstad India is looking for Manager - HR Operations (Shared services) with 6+ years of experience.
Job Location - Mumbai Jogeshwari (West) or Bangalore
Number of open roles - 2
The Manager will overlook the entire operations of the assigned clients for their location. The individual will report to the respective Regional Head and support the implementation. They will have the overall responsibility of ensuring that all SLAs agreed with the clients are met.
Responsible for Onboarding new EW's / induction / Payroll - processing of salary & reimbursements on time / Query resolutions / Meeting EW's at clients place / offboarding.
Job Description :-
• Client Relationship Management and Monitoring & Tracking Client deliverables
• Accountable for the ELC (Employee Life Cycle) for the employees deputed at the clients’ locations
• Define and put in place the processes in the field to ensure smooth client & Deputy delivery
• Managing productivity and effectiveness of the team and managing internal and external stakeholders.
• Define, communicate, and follow up the qualitative, quantitative objectives for each member of the team and review/evaluate their performances.
• Identify process improvisations and drive the same within the team.
• EW engagement and care - Institute systems and processes that will drive high level of EW satisfaction - with speed, responsiveness and empathy being critical elements. Take active interest in talent development, coaching and mentoring.
Experience : 6 -11 years
Functional Skills : Project management and IT domain to execute the role knowledge.
Competencies that are expected : Delighting people performing out of the role today, leading change and securing their future
Job Location - Mumbai Jogeshwari (West) or Bangalore
Number of open roles - 2
The Manager will overlook the entire operations of the assigned clients for their location. The individual will report to the respective Regional Head and support the implementation. They will have the overall responsibility of ensuring that all SLAs agreed with the clients are met.
Responsible for Onboarding new EW's / induction / Payroll - processing of salary & reimbursements on time / Query resolutions / Meeting EW's at clients place / offboarding.
Job Description :-
• Client Relationship Management and Monitoring & Tracking Client deliverables
• Accountable for the ELC (Employee Life Cycle) for the employees deputed at the clients’ locations
• Define and put in place the processes in the field to ensure smooth client & Deputy delivery
• Managing productivity and effectiveness of the team and managing internal and external stakeholders.
• Define, communicate, and follow up the qualitative, quantitative objectives for each member of the team and review/evaluate their performances.
• Identify process improvisations and drive the same within the team.
• EW engagement and care - Institute systems and processes that will drive high level of EW satisfaction - with speed, responsiveness and empathy being critical elements. Take active interest in talent development, coaching and mentoring.
Experience : 6 -11 years
Functional Skills : Project management and IT domain to execute the role knowledge.
Competencies that are expected : Delighting people performing out of the role today, leading change and securing their future
💡 Quick Summary
Seeking a career-building opportunity? The Human Resources Operations Manager position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.