IN-Senior Associate_ E-governance & Business Analyst _Citizen Services _Advisory_Delhi/NCR

Line of Service
Advisory

Industry/Sector
Not Applicable

Specialism
Managed Services

Management Level
Senior Associate

Job Description & Summary
A career in our Government and Public Sector Transformation Management practice, within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.

In joining, you’ll help federal, state and local government clients solve complex business issues and manage jurisdiction related risk. You’ll help our clients assess their operational and security and data management strategies so they can continue to operate more efficiently and effectively, both today and tomorrow.
• Why PWCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, ****** orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description & Summary: At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 300,000 people who are committed to delivering quality in Assurance, Advisory and Tax services.

Within Advisory, PwC has a large teamthat focus on transformation in Government through Digital inclusion. The open position is for a candidate who desires to work with government clients and bring about a change in society. A successful candidate will be expected to work pro-actively and effectively on multiple client engagements over the period of time and take ownership of the entire project delivery he/she entrusted with.

Responsibilities:
Collaborate with stakeholders to elicit, analyse, and document business requirements.
• Conduct thorough business process analysis to identify areas for improvement.
• Create clear and concise documentation, including functional specifications and process
flows.
• Facilitate communication between business stakeholders and technology teams.
• Collaborate with dev teams and business stakeholders to define UAT scenarios, prepare test
cases etc
• Preparing Document Requirement Traceability Matrix (RTM), Concept Note, DPR, SRS,
FRS, Work Flow, Use Case documentation, Screen Mock-ups, User Manuals, FAQs etc
• Understand and incorporate industry best practices, standards and methodologies as
project artefacts for design, development and documentation
• Ensure UAT testing aligns with business requirements.
• Identify opportunities for process optimization and efficiency gains through business process reengineering.
• Work with cross-functional teams to implement process improvements.
• Assist in project planning, tracking, and reporting.
• Preparing the concept note for new initiatives, preparing Change Request Proposals
• Preparing training content in the form of power point presentation (PPT), word / pdf file
etc to be used for capacity building of the system users.
• Interact with the stakeholders for successful Rollout of various IT applications
• Conducting trainings for the system users / stakeholders.
1+ years of hands-on experience in developing FRS/ BRD / SRS, Test case / scenario
preparation etc in e-Governance Projects.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Proficient in gathering and documenting business requirements.
• Strong documentation skills for creating clear and comprehensive business documents.
• Ability to work collaboratively in cross-functional teams.
• Experience in coordinating and conducting User Acceptance Testing.
• Understanding of business process improvement methodologies

Mandatory skill sets:
e-Governance, Functional Requirement Specification (FRS) / Business
Requirements Document (BRD), System Requirement Specification (SRS), Test Scenarios, Test Cases,
Business Process Reengineering, Process Flows, Preparing Standard Operating Procedure (SOP), User
Guide / Manual / FAQ.

Preferred skill sets:
e-Governance, Functional Requirement Specification (FRS) / Business
Requirements Document (BRD), System Requirement Specification (SRS), Test Scenarios, Test Cases,
Business Process Reengineering, Process Flows, Preparing Standard Operating Procedure (SOP), User
Guide / Manual / FAQ.

Years of experience required: Total Experience of 4+ years with at least 1+ year of experience working with Central Government / State Government / PSU in India.

Education qualification:
• Full-Time - B.E./B.Tech (CSE, ECE or a related engineering field.) + MBA.

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Master of Business Administration

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills
eGovernance

Optional Skills
Accepting Feedback, Active Listening, Analytical Thinking, Communication, Conducting Research, Creativity, Customer Relationship Management, Economic Forecasting, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Project Management, Quantitative Modeling, Report Writing, Self-Awareness, Strategic Data Analysis, Strategic Thinking, Teamwork, Well Being

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
No

Government Clearance Required?
No

Job Posting End Date

India
Delhi Show on map Get directions