Job Description
You may never have considered working in a call center, but at BASSTEL you’ll be pleasantly surprised. We’re open 7 days a week for maximum scheduling flexibility.
We provide complete training and as a BASSTEL employee, you’ll be treated with respect and consideration.
Full-Time and Part-Time positions available!
Please submit resumes in confidence to: JOBS@BASSTEL.COM
No phone calls please.
Current Job Openings
We have several positions available for personable and articulate individuals. Attention to detail, excellent typing and reliability are mandatory.
Inbound Customer Service Rep (5 years of Work Experience)
Required Skills:
Excellent English and grammar
Great phone demeanour
Extremely professional telephone etiquette
Strong verbal communication
Sound judgement in practical matters (common sense)
Strong customer service, problem solving, and interpersonal skills
Computer skills with excellent keyboarding and attention to detail
Job Duties:
Answer inbound calls
Access customer accounts via proprietary software
Provide accurate information
Process customer requests on their account
Escalate to supervisor if necessary
>>> We are also seeking bilingual service reps fluent in French and English
Inbound Customer Service Supervisor (10 years of Work Experience)
Required Skills:
Excellent English and grammar
Proficient conversationalist
Great phone demeanour
Strong people skills
Extremely professional telephone etiquette
Highly confident with strong verbal communication
Strong customer service, problem solving, and interpersonal skills
Computer skills with excellent keyboarding and attention to detail
Experience in hiring and training
Analytical with good memory
Conscientious
Ability to multi-task
Comfortable in a fast-paced environment
Able to handle service escalations courteously and professionally
Job Duties:
Handle service escalations
Hire, train and schedule service reps
Monitor and assist service reps
Provide ongoing training for service reps
Required Skills:
Excellent English and grammar
Great phone demeanour
Extremely professional telephone etiquette
Strong verbal communication
Sound judgement in practical matters (common sense)
Strong customer service, problem solving, and interpersonal skills
Computer skills with excellent keyboarding and attention to detail
Job Duties:
Answer inbound calls
Access customer accounts via proprietary software
Provide accurate information
Process customer requests on their account
Escalate to supervisor if necessary
>>> We are also seeking bilingual service reps fluent in French and English
We provide complete training and as a BASSTEL employee, you’ll be treated with respect and consideration.
Full-Time and Part-Time positions available!
Please submit resumes in confidence to: JOBS@BASSTEL.COM
No phone calls please.
Current Job Openings
We have several positions available for personable and articulate individuals. Attention to detail, excellent typing and reliability are mandatory.
Inbound Customer Service Rep (5 years of Work Experience)
Required Skills:
Excellent English and grammar
Great phone demeanour
Extremely professional telephone etiquette
Strong verbal communication
Sound judgement in practical matters (common sense)
Strong customer service, problem solving, and interpersonal skills
Computer skills with excellent keyboarding and attention to detail
Job Duties:
Answer inbound calls
Access customer accounts via proprietary software
Provide accurate information
Process customer requests on their account
Escalate to supervisor if necessary
>>> We are also seeking bilingual service reps fluent in French and English
Inbound Customer Service Supervisor (10 years of Work Experience)
Required Skills:
Excellent English and grammar
Proficient conversationalist
Great phone demeanour
Strong people skills
Extremely professional telephone etiquette
Highly confident with strong verbal communication
Strong customer service, problem solving, and interpersonal skills
Computer skills with excellent keyboarding and attention to detail
Experience in hiring and training
Analytical with good memory
Conscientious
Ability to multi-task
Comfortable in a fast-paced environment
Able to handle service escalations courteously and professionally
Job Duties:
Handle service escalations
Hire, train and schedule service reps
Monitor and assist service reps
Provide ongoing training for service reps
Required Skills:
Excellent English and grammar
Great phone demeanour
Extremely professional telephone etiquette
Strong verbal communication
Sound judgement in practical matters (common sense)
Strong customer service, problem solving, and interpersonal skills
Computer skills with excellent keyboarding and attention to detail
Job Duties:
Answer inbound calls
Access customer accounts via proprietary software
Provide accurate information
Process customer requests on their account
Escalate to supervisor if necessary
>>> We are also seeking bilingual service reps fluent in French and English
💡 Quick Summary
Seeking a career-building opportunity? The Inbound Customer Service Rep (5 years of Work Experience) position is now open for candidates interested in the Customer Care sector. This role in Winnipeg offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
