Job Description
Unified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers.
· Full-Time positions available
· Shifts available between 4pm-+am IST
· Fluent in speaking, writing, and reading English Required
· Great, secure, premier office located in Mindspace, Malad West, Mumbai with lots of perks – lounge, game room, onsite parking + much more
· Mentoring and guidance from Canadian Management Team
Requirements
The ideal candidate must enjoy a teamwork oriented environment, open to collaborating with others, motivated in helping their peers and customers and is customer driven.
· Experience working in a Call Center environment handling incoming and/or making outgoing calls
· Customer Service oriented in developing and maintaining a positive customer interaction
· Strong English communication and people skills – written and verbal communication
· Ability to multi-task and comfortable operating in multiple applications at one time
· Open to flexibility in schedule including working extended or extra shifts
· Providing an exceptional customer service experience on every call
What We Offer
· Salary, Bonus, Health Benefits + much more!
· Paid Time Off, Training and Development
· Ongoing English and Customer Service development classes
Location
Must be able to commute to our office located in Mindspace, Malad West, Mumbai
Job Type: Full-time
Salary: ₹25,000.00 - ₹45,000.00 per month
Benefits:
Health insurance
Life insurance
Paid time off
Provident Fund
Schedule:
Evening shift
Night shift
US shift
Ability to commute/relocate:
Mumbai - 400064, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Call center: 1 year (Preferred)
Customer service: 1 year (Preferred)
Technical support: 1 year (Preferred)
Hiring Insights
On-going need to fill this role
Job activity
Posted today
· Full-Time positions available
· Shifts available between 4pm-+am IST
· Fluent in speaking, writing, and reading English Required
· Great, secure, premier office located in Mindspace, Malad West, Mumbai with lots of perks – lounge, game room, onsite parking + much more
· Mentoring and guidance from Canadian Management Team
Requirements
The ideal candidate must enjoy a teamwork oriented environment, open to collaborating with others, motivated in helping their peers and customers and is customer driven.
· Experience working in a Call Center environment handling incoming and/or making outgoing calls
· Customer Service oriented in developing and maintaining a positive customer interaction
· Strong English communication and people skills – written and verbal communication
· Ability to multi-task and comfortable operating in multiple applications at one time
· Open to flexibility in schedule including working extended or extra shifts
· Providing an exceptional customer service experience on every call
What We Offer
· Salary, Bonus, Health Benefits + much more!
· Paid Time Off, Training and Development
· Ongoing English and Customer Service development classes
Location
Must be able to commute to our office located in Mindspace, Malad West, Mumbai
Job Type: Full-time
Salary: ₹25,000.00 - ₹45,000.00 per month
Benefits:
Health insurance
Life insurance
Paid time off
Provident Fund
Schedule:
Evening shift
Night shift
US shift
Ability to commute/relocate:
Mumbai - 400064, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Call center: 1 year (Preferred)
Customer service: 1 year (Preferred)
Technical support: 1 year (Preferred)
Hiring Insights
On-going need to fill this role
Job activity
Posted today
💡 Quick Summary
Seeking a career-building opportunity? The Inbound Customer Support position is now open for candidates interested in the Customer Care sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
