Job Description
Company Description
WNS (Holdings) Limited (NYSE: WNS) , is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.
We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.
Job Description
Handling customer calls pertaining to Insurance queries on Policy information, New Policy setup
Understanding customer queries and providing resolutions as per the process guidelines.
Insurance knowledge will be an added advantage.
Fresher or Minimum 1 yr. BPO / Non BPO Exp.
Qualifications
Graduates/under graduates with 1-2 years experience
Additional Information
Should be ok with working in 24 7 environment
WNS (Holdings) Limited (NYSE: WNS) , is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.
We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.
Job Description
Handling customer calls pertaining to Insurance queries on Policy information, New Policy setup
Understanding customer queries and providing resolutions as per the process guidelines.
Insurance knowledge will be an added advantage.
Fresher or Minimum 1 yr. BPO / Non BPO Exp.
Qualifications
Graduates/under graduates with 1-2 years experience
Additional Information
Should be ok with working in 24 7 environment
💡 Quick Summary
Seeking a career-building opportunity? The India | Associate| Ops | Customer Service Voice |Insurance position is now open for candidates interested in the Customer Care sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
