Job Description
Full job description
Location: Normanton, Wakefield
Hours: 37.5
Contract Type: Permanent
Closing Date: 08 August 2026
Installation Scheduler
Howdens is looking for an Installation Scheduler to join our team at our manufacturing site in Normanton, West Yorkshire, where we specialise in producing bespoke stone worktops. This is a fantastic opportunity to play a key role in our ongoing success, support our growth ambitions, and help us continue to deliver outstanding service to our customers.
In this role, you will report to the Planning and Customer Services Manager and serve as the primary point of contact for scheduling templates, installations, and site visits. You will be responsible for coordinating all day-to-day field-based operations and creating effective production plans to ensure we meet our service level agreements (SLAs).
Location | Normanton (On site)
Contract Type | Full-Time – Permanent
Shift | Monday - Friday, one week 9am-5 pm, one week 8am-4pm
What you will be doing as an Installation Scheduler:
Responsible for the coordination of all field-based activities including managing the sub-contractor’s diary and assisting with allocating and confirming times with the installations team and customers
Booking templates, installations, remakes and remedials
Assist with allocating collection times for the installation teams
Managing the planning inbox and dealing with customer queries in a timely and professional manner
What do you need to qualify for the Installation Scheduler:
The ability to communicate across different levels within the business and remain calm under pressure
Able to work collaboratively as part of the wider customer service team
The ability to resolve challenging customer queries whilst always keeping the end-user experience top of mind
What can we offer you as an Installation Scheduler:
Competitive salary, bonus, and benefits package
Pension plan with a company contribution of up to 12%
Free on-site parking
Free lunch at our on-site canteen
A friendly and supportive environment offering exceptional reward and recognition
About Howdens:
Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe, making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.2bn, and we have an ambitious growth agenda.
There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.
How to Apply:
We’re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we’re keen to hear from you. When you apply, you will need to attach a CV for this Installation Scheduler role.
When you apply for this role, you will need to activate your account. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email [email protected] with the job title and location, and we will be happy to help you
Location: Normanton, Wakefield
Hours: 37.5
Contract Type: Permanent
Closing Date: 08 August 2026
Installation Scheduler
Howdens is looking for an Installation Scheduler to join our team at our manufacturing site in Normanton, West Yorkshire, where we specialise in producing bespoke stone worktops. This is a fantastic opportunity to play a key role in our ongoing success, support our growth ambitions, and help us continue to deliver outstanding service to our customers.
In this role, you will report to the Planning and Customer Services Manager and serve as the primary point of contact for scheduling templates, installations, and site visits. You will be responsible for coordinating all day-to-day field-based operations and creating effective production plans to ensure we meet our service level agreements (SLAs).
Location | Normanton (On site)
Contract Type | Full-Time – Permanent
Shift | Monday - Friday, one week 9am-5 pm, one week 8am-4pm
What you will be doing as an Installation Scheduler:
Responsible for the coordination of all field-based activities including managing the sub-contractor’s diary and assisting with allocating and confirming times with the installations team and customers
Booking templates, installations, remakes and remedials
Assist with allocating collection times for the installation teams
Managing the planning inbox and dealing with customer queries in a timely and professional manner
What do you need to qualify for the Installation Scheduler:
The ability to communicate across different levels within the business and remain calm under pressure
Able to work collaboratively as part of the wider customer service team
The ability to resolve challenging customer queries whilst always keeping the end-user experience top of mind
What can we offer you as an Installation Scheduler:
Competitive salary, bonus, and benefits package
Pension plan with a company contribution of up to 12%
Free on-site parking
Free lunch at our on-site canteen
A friendly and supportive environment offering exceptional reward and recognition
About Howdens:
Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe, making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.2bn, and we have an ambitious growth agenda.
There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.
How to Apply:
We’re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we’re keen to hear from you. When you apply, you will need to attach a CV for this Installation Scheduler role.
When you apply for this role, you will need to activate your account. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email [email protected] with the job title and location, and we will be happy to help you
💡 Quick Summary
Seeking a career-building opportunity? The Installation Scheduler position is now open for candidates interested in the Operations Executive Jobs sector. This role in Leeds offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
