Job Description
Job description
What role you will play in team
You will be the primary point of contact for customers
resolving their inquiries and ensuring their satisfaction
What you will do
Handle customer inquiries
resolve complaints
provide information about insurance products
and maintain customer relationships
Key responsibility
Handle customer inquiries via phone
email
and chatResolve customer complaints effectively and efficientlyProvide information about insurance products and servicesMaintain accurate records of customer interactionsMeet customer service KPIsCollaborate with other departments to resolve complex issuesRequired Qualification and Skills
Bachelor
s degree in any disciplineExcellent communication and interpersonal skillsStrong problem
solving skillsExperience in customer service is preferredKnowledge of insurance products is a plusBenefits Included
Competitive salary and benefitsOpportunities for career growthPositive and supportive work environmentTraining and development programsA Day in the Life
A typical day will involve answering customer inquiries
resolving issues
and providing support to ensure a positive customer experience
What role you will play in team
You will be the primary point of contact for customers
resolving their inquiries and ensuring their satisfaction
What you will do
Handle customer inquiries
resolve complaints
provide information about insurance products
and maintain customer relationships
Key responsibility
Handle customer inquiries via phone
and chatResolve customer complaints effectively and efficientlyProvide information about insurance products and servicesMaintain accurate records of customer interactionsMeet customer service KPIsCollaborate with other departments to resolve complex issuesRequired Qualification and Skills
Bachelor
s degree in any disciplineExcellent communication and interpersonal skillsStrong problem
solving skillsExperience in customer service is preferredKnowledge of insurance products is a plusBenefits Included
Competitive salary and benefitsOpportunities for career growthPositive and supportive work environmentTraining and development programsA Day in the Life
A typical day will involve answering customer inquiries
resolving issues
and providing support to ensure a positive customer experience
💡 Quick Summary
Seeking a career-building opportunity? The Insurance Customer Service Representative position is now open for candidates interested in the Work from home Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
