Job Description
At MSH, passion meets profession. We're a team of dedicated enthusiasts who find genuine fulfillment in what we do — and we're looking for someone who feels the same way.
About the Role
You'll be the first point of contact for travelers around the world — helping them navigate one of the most important decisions they make before a trip. As a Travel Insurance Sales Advisor, you'll combine your product knowledge, empathy, and sales instincts to protect people when it matters most.
This isn't just a sales role. It's a chance to make a real difference in someone's journey.
What You'll Do
Handle inbound calls and convert inquiries into sales for accident and sickness travel insurance, serving Canadian and international travelers, students, diplomats, NGO workers, and expatriates
Assess client needs, calculate premiums, recommend appropriate coverage, and clearly explain benefits, exclusions, and eligibility requirements
Meet and exceed individual sales targets while maintaining a high standard of customer experience
Navigate CRM and multiple online systems simultaneously to process quotes, applications, and confirmations
Support international student policyholders through medical assistance and claims processes, escalating complex cases as needed
Stay current on product updates, promotions, and policy changes
Complete administrative and affiliate tracking tasks during off-peak periods
What You Bring
High School diploma
1–2 years of experience in insurance, sales, or a related field
Active A&S or LLQP license (required)
Bilingual in French and English (required)
Prior customer service experience
Strong computer literacy, fast typing, and confident internet navigation
Composure under pressure, excellent listening skills, and a genuinely warm demeanor
What's In It For You
Hybrid work environment
Comprehensive health benefits + Employee Assistance Program
Wellness spending account
RRSP matching
Minimum 3 weeks' vacation + generous sick and flex days
Tuition reimbursement program
Clear pathways for vertical and horizontal growth — pursue what excites you
Inclusive, supportive leadership that genuinely invests in your success
MSH is an Equal Opportunity Employer
MSH Americas is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, ****** orientation, gender identity, or any other protected status under applicable law. We encourage and welcome applicants from all backgrounds to apply for our open positions. Removing obstacles to offer fair access to jobs is our top priority. When a candidate asks for reasonable accommodation throughout the application process, a Human Resources professional will assist them. The information provided during the accommodation request process will be handled, saved, and utilized in accordance with the laws that apply to it and the rules of MSH International.
About the Role
You'll be the first point of contact for travelers around the world — helping them navigate one of the most important decisions they make before a trip. As a Travel Insurance Sales Advisor, you'll combine your product knowledge, empathy, and sales instincts to protect people when it matters most.
This isn't just a sales role. It's a chance to make a real difference in someone's journey.
What You'll Do
Handle inbound calls and convert inquiries into sales for accident and sickness travel insurance, serving Canadian and international travelers, students, diplomats, NGO workers, and expatriates
Assess client needs, calculate premiums, recommend appropriate coverage, and clearly explain benefits, exclusions, and eligibility requirements
Meet and exceed individual sales targets while maintaining a high standard of customer experience
Navigate CRM and multiple online systems simultaneously to process quotes, applications, and confirmations
Support international student policyholders through medical assistance and claims processes, escalating complex cases as needed
Stay current on product updates, promotions, and policy changes
Complete administrative and affiliate tracking tasks during off-peak periods
What You Bring
High School diploma
1–2 years of experience in insurance, sales, or a related field
Active A&S or LLQP license (required)
Bilingual in French and English (required)
Prior customer service experience
Strong computer literacy, fast typing, and confident internet navigation
Composure under pressure, excellent listening skills, and a genuinely warm demeanor
What's In It For You
Hybrid work environment
Comprehensive health benefits + Employee Assistance Program
Wellness spending account
RRSP matching
Minimum 3 weeks' vacation + generous sick and flex days
Tuition reimbursement program
Clear pathways for vertical and horizontal growth — pursue what excites you
Inclusive, supportive leadership that genuinely invests in your success
MSH is an Equal Opportunity Employer
MSH Americas is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, ****** orientation, gender identity, or any other protected status under applicable law. We encourage and welcome applicants from all backgrounds to apply for our open positions. Removing obstacles to offer fair access to jobs is our top priority. When a candidate asks for reasonable accommodation throughout the application process, a Human Resources professional will assist them. The information provided during the accommodation request process will be handled, saved, and utilized in accordance with the laws that apply to it and the rules of MSH International.
💡 Quick Summary
Seeking a career-building opportunity? The Insurance Solutions Advisor position is now open for candidates interested in the Insurance sector. This role in Calgary offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Insurance is a plus.
