Job Description
Company Description
Aurigo builds cloud-based software that assists capital infrastructure and private owners in effective planning, quality building, and efficient maintenance of their assets. With over $450 billion of capital programs under management, Aurigo’s solutions are trusted by more than 300 customers in sectors like transportation, utilities, healthcare, and government, covering over 40,000 projects across North America. Founded in 2003, Aurigo is a privately held U.S. corporation headquartered in Austin, Texas, with global offices in Canada and India. Our award-winning Aurigo Masterworks Cloud platform provides full lifecycle capital program management capabilities and utilizes proprietary AI and machine learning. We are proud to have been named a Great Place To Work™, and continuously recognized by industry leading groups for our innovations and growth.
Role Description
This is an Internship opportunity in Customer Support based in Bengaluru. The Intern will be responsible for providing customer support, ensuring customer satisfaction, and offering technical support. Day-to-day tasks include assisting customers with inquiries, resolving issues, and ensuring a high level of customer service. The role also involves analyzing customer feedback and recommending improvements to enhance the customer experience.
Qualifications
• Customer Support and Customer Satisfaction skills.
• Interpersonal Skills for effective communication with customers.
• Technical Support abilities.
• Analytical Skills for evaluating customer feedback and performance metrics.
• Strong problem-solving skills and ability to work independently.
• Bachelor's degree or currently pursuing a degree in a relvant field.
Aurigo builds cloud-based software that assists capital infrastructure and private owners in effective planning, quality building, and efficient maintenance of their assets. With over $450 billion of capital programs under management, Aurigo’s solutions are trusted by more than 300 customers in sectors like transportation, utilities, healthcare, and government, covering over 40,000 projects across North America. Founded in 2003, Aurigo is a privately held U.S. corporation headquartered in Austin, Texas, with global offices in Canada and India. Our award-winning Aurigo Masterworks Cloud platform provides full lifecycle capital program management capabilities and utilizes proprietary AI and machine learning. We are proud to have been named a Great Place To Work™, and continuously recognized by industry leading groups for our innovations and growth.
Role Description
This is an Internship opportunity in Customer Support based in Bengaluru. The Intern will be responsible for providing customer support, ensuring customer satisfaction, and offering technical support. Day-to-day tasks include assisting customers with inquiries, resolving issues, and ensuring a high level of customer service. The role also involves analyzing customer feedback and recommending improvements to enhance the customer experience.
Qualifications
• Customer Support and Customer Satisfaction skills.
• Interpersonal Skills for effective communication with customers.
• Technical Support abilities.
• Analytical Skills for evaluating customer feedback and performance metrics.
• Strong problem-solving skills and ability to work independently.
• Bachelor's degree or currently pursuing a degree in a relvant field.
💡 Quick Summary
Seeking a career-building opportunity? The Intern - Customer Support position is now open for candidates interested in the Operations Executive Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.