Internal Controls Manager

Location
London
 
Full job description
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

We are united by a common goal - to reimagine the future of beauty.


The Opportunity


Sephora is rapidly expanding and we’re searching for a proactive and detail-oriented Internal Controls Manager to join our dynamic Finance team. In this pivotal role, you’ll collaborate with our CFO to enhance governance, strengthen our control environment, and champion a culture of continuous improvement.

This position offers a unique opportunity to shape internal governance in a fast-paced retail environment. Working across multiple departments, you’ll drive risk management, improve processes, and ensure compliance with both internal policies and regulatory standards.


You will also be responsible for:

Developing and Enhancing Processes: Collaborate with process owners to refine operational controls, mitigate risks, and optimise governance mechanisms.
Managing Risks and Controls: Strengthen risk control frameworks, evaluate processes, and recommend improvements aligned with internal policies and regulatory standards.
Supporting Business Transformation: Embed internal controls into new processes and conduct audits of stores, stock, and warehouses to assess SOP compliance.
Overseeing Cash and Insurance Operations: Manage cash bank deposits, liaise with insurers for losses, and act as the key contact for goods lost during transport.
Driving Compliance and Ethics: Lead Sephora UK’s compliance program as the Ethics and Compliance Coordinator, support fraud investigations, and oversee audit activities while implementing action plans.
Fostering Stakeholder Relationships: Partner with teams across the business, delivering actionable insights and clear reporting on risks and improvements.
Building Team Capabilities: Create and deliver training sessions to ensure company-wide understanding of key policies and procedures.

What You’ll Bring


You’ll bring a structured, detail-oriented approach to risk and governance while fostering strong cross-functional relationships. Your expertise in compliance, controls, and process optimization will be instrumental in supporting Sephora’s rapid growth.


Our Ideal Candidate Will Also Possess:

A bachelor’s degree in Finance, Business Administration, Accounting, Risk Management, or a related field.
Expertise in risk/control frameworks and Sarbanes-Oxley (SOX) compliance (audit experience is advantageous).
Familiarity with SAP and data analytics tools.
Exceptional communication skills and a proven ability to collaborate with cross-functional teams.
A history of identifying risks, proposing solutions, and driving improvements.
Strong organizational skills, attention to detail, and adaptability in managing multiple priorities.
An understanding of retail and e-commerce operations (preferred).
This role is your chance to make a lasting impact, helping to safeguard Sephora’s growth while fostering a culture of excellence and continuous improvement.


While at Sephora, you’ll enjoy...


The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.

The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.

The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal - to reimagine the future of beauty.


You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.