Job Description
Location: Andheri (Mumbai) | Shift: Night Shift (11 PM – 8 AM) | Experience: 1+ Year | Qualification: HSC/Graduate
Join Shaadi.com, India’s No.1 matchmaking platform, as a VIP Service Executive and help people across the globe find their life partners! This is a client-facing role where you’ll handle premium international members, provide personalized matchmaking support, and ensure a high-quality experience.
Key Responsibilities:
Manage and support international VIP clients through their matchmaking journey.
Curate and recommend matches based on preferences and compatibility.
Facilitate conversations between matches and offer relationship guidance.
Maintain client satisfaction through regular follow-ups and personalized support.
Handle sensitive information with the highest level of confidentiality.
Skills & Requirements:
Excellent English communication and interpersonal skills.
1+ year of experience in International customer service, sales, or client relationship management.
Comfortable working night shifts (11 PM – 8 AM) for international clients.
Strong understanding of diverse cultures and relationship dynamics.
Empathetic, patient, and result-driven attitude.
Why Join Shaadi.com:
Be part of India’s leading and most trusted matchmaking brand.
Work with global clients and enhance your international exposure.
Great incentives, learning opportunities, and career growth.
Dynamic and supportive work environment.
Job Type: Full-time
Pay: ₹400,000.00 - ₹600,000.00 per year
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
International voice process: 1 year (Required)
Language:
English (Preferred)
Shift availability:
Night Shift (Preferred)
Work Location: In person
Join Shaadi.com, India’s No.1 matchmaking platform, as a VIP Service Executive and help people across the globe find their life partners! This is a client-facing role where you’ll handle premium international members, provide personalized matchmaking support, and ensure a high-quality experience.
Key Responsibilities:
Manage and support international VIP clients through their matchmaking journey.
Curate and recommend matches based on preferences and compatibility.
Facilitate conversations between matches and offer relationship guidance.
Maintain client satisfaction through regular follow-ups and personalized support.
Handle sensitive information with the highest level of confidentiality.
Skills & Requirements:
Excellent English communication and interpersonal skills.
1+ year of experience in International customer service, sales, or client relationship management.
Comfortable working night shifts (11 PM – 8 AM) for international clients.
Strong understanding of diverse cultures and relationship dynamics.
Empathetic, patient, and result-driven attitude.
Why Join Shaadi.com:
Be part of India’s leading and most trusted matchmaking brand.
Work with global clients and enhance your international exposure.
Great incentives, learning opportunities, and career growth.
Dynamic and supportive work environment.
Job Type: Full-time
Pay: ₹400,000.00 - ₹600,000.00 per year
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
International voice process: 1 year (Required)
Language:
English (Preferred)
Shift availability:
Night Shift (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The International Customer Service Executive position is now open for candidates interested in the Health Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
