Job Description
KPI-Driven Quality Expert
We are seeking an experienced Quality Analyst who can analyze, drive improvement, and innovate in a dynamic international voice process environment.
• Evaluate effectiveness of Transaction Quality interventions and make data-driven recommendations for process enhancements.
• Manage client-related Key Performance Indicators (KPIs) and work closely with stakeholders to ensure seamless delivery.
We are seeking an experienced Quality Analyst who can analyze, drive improvement, and innovate in a dynamic international voice process environment.
• Evaluate effectiveness of Transaction Quality interventions and make data-driven recommendations for process enhancements.
• Manage client-related Key Performance Indicators (KPIs) and work closely with stakeholders to ensure seamless delivery.
💡 Quick Summary
Seeking a career-building opportunity? The International Voice Process Quality Leader position is now open for candidates interested in the Domestic BPO Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Domestic BPO Jobs is a plus.
