Human Resources & Administration

IT Apprentice (Remote)

Preferable Location(s): Pune | Internship

About Amber (https://amberstudent.com/)

Long-term accommodation booking platform for students (think booking.com for student housing). Amber helps 80M+ students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and broken payment process. We are the largest and fastest-growing student housing platform globally, with 1M+ units listed in 6 countries and across 100+ cities. We are growing rapidly and targeting $ 2B in annual gross bookings value by 2024.

If you are passionate about making international mobility and living seamless and accessible, then - Join us in building the future of student Housing! (We are amongst the fastest growing companies in the Asia Pacific as per Financial Times https://www.ft.com/high-growth-asia-pacific-ranking-2022).

About the role:

We are looking for a motivated IT Apprentice to join our dynamic IT team. The ideal candidate will have foundational knowledge in networking (CCNA preferred) and experience or coursework in asset management. This apprenticeship provides a unique opportunity to gain hands-on experience and develop essential skills in a fast-paced IT environment.

Key Responsibilities:

1.Technical Assistance:
• Provide first-line support for IT-related issues, including hardware and software troubleshooting.
• Assist in resolving user queries and ensure timely escalation of complex issues.

2.Network Support:
• Assist in the setup, configuration, and troubleshooting of network devices.
• Support network monitoring and maintenance activities.
• Participate in implementing network security measures.

3.Asset Management:
• Help maintain an accurate inventory of IT assets (hardware and software).
• Assist in documenting asset management processes.
• Support the lifecycle management of IT assets, including procurement, deployment, and retirement.

4.Learning and Development:
• Participate in training sessions and workshops to enhance technical skills and knowledge.
• Collaborate with team members on projects to gain practical experience.

Qualifications:

Education:
• Currently pursuing or recently completed a degree or certification in Information Technology, Computer Science, or a related field.

Technical Skills:
• Knowledge of networking concepts and protocols (CCNA certification preferred).
• Familiarity with asset management practices and tools.
• Basic understanding of Windows, Linux, and Mac operating systems and common applications.

Soft Skills:
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.

Benefits:
• Hands-on experience in a professional IT setting.
• Mentorship from experienced IT professionals.
• Opportunities for skill development and career advancement.

Application Process:
• Interested candidates should submit their resume and a cover letter outlining their relevant experience and interest in the position to [email protected].

We look forward to welcoming a new IT Apprentice to our team!