Job Description
The Sanctuary Foster Care Services
IT Generalist
Position Title
The IT Generalist of The Sanctuary Foster Care Services, a non-profit charitable corporation, incorporated in the State of Texas, and operating in Houston, TX and surrounding areas.
Line of Responsibility
The IT Generalist shall be responsible for tasks needed to assist all Departments and all locations with The Sanctuary Foster Care Services and will directly report to the Senior Operations Director.
List of Duties
· Provide general IT support to staff and, when needed, diagnose and troubleshoot technical issues.
• Work with experts to design an overall technology strategy across different departments.
• Oversee facility maintenance and moves
• oversee current software training and implementation
·
· Provide orientation and guidance to user on how to operate new software and computer equipment.
· Help with onboarding and offboarding of all new employees, including installation all new technology for the company or for new hires.
· Perform local security officer and system administrator duties to ensure staff have appropriate system access.
· Advance knowledge and understanding of software application used by the team.
· Work with vendors and staff to complete a variety of IT security maintenance tasks, including:
· Email security
· Firewall security
· Cloud services security
· Multi-factor authentication
· Lead cybersecurity auditing and compliance-related activities, including threat detection and response.
· Understand and configure encryption technologies.
· Oversee the cybersecurity of our computing assets, including all laptops (Including remote maintenance) and server infrastructure.
· Educating coworkers about network security and best practices for computer network.
· Understanding on how to integrate different company software systems so agency data can be pulled for reports.
· Use current technology such as AI to assist and increase department efficiency and accuracy.
Other Skills and Abilities
1. Working knowledge of relevant operating systems, software, and programming.
2. Strong interpersonal and leadership skills and the ability to establish effective working relationships with a wide variety of people.
3. Excellent verbal, written, interpersonal communication and overall management/administrative skills.
4. Demonstrated ability to analyze and think critically.
5. Vision, enthusiasm, and an entrepreneurial spirit.
6. Flexibility, good judgment, and skilled in time management.
7. Must comply with all agency standards.
8. Keen attention to detail.
9. Experience managing software/hardware inventory.
10. Responsible for resolving IT problems that may arise and/or obtain outside resources that may be needed.
11. Desire to learn new technologies.
12. Must be fluid with job duties and job responsibilities.
Confidentiality
The IT Generalist will deal directly with confidential material. It will be his/her responsibility to maintain the confidentiality of such material in the strictest manner. Any violations of the confidentiality of records or information can result in immediate dismissal for cause.
Pay: $26.44 - $31.00 per hour
Work Location: In person
IT Generalist
Position Title
The IT Generalist of The Sanctuary Foster Care Services, a non-profit charitable corporation, incorporated in the State of Texas, and operating in Houston, TX and surrounding areas.
Line of Responsibility
The IT Generalist shall be responsible for tasks needed to assist all Departments and all locations with The Sanctuary Foster Care Services and will directly report to the Senior Operations Director.
List of Duties
· Provide general IT support to staff and, when needed, diagnose and troubleshoot technical issues.
• Work with experts to design an overall technology strategy across different departments.
• Oversee facility maintenance and moves
• oversee current software training and implementation
·
· Provide orientation and guidance to user on how to operate new software and computer equipment.
· Help with onboarding and offboarding of all new employees, including installation all new technology for the company or for new hires.
· Perform local security officer and system administrator duties to ensure staff have appropriate system access.
· Advance knowledge and understanding of software application used by the team.
· Work with vendors and staff to complete a variety of IT security maintenance tasks, including:
· Email security
· Firewall security
· Cloud services security
· Multi-factor authentication
· Lead cybersecurity auditing and compliance-related activities, including threat detection and response.
· Understand and configure encryption technologies.
· Oversee the cybersecurity of our computing assets, including all laptops (Including remote maintenance) and server infrastructure.
· Educating coworkers about network security and best practices for computer network.
· Understanding on how to integrate different company software systems so agency data can be pulled for reports.
· Use current technology such as AI to assist and increase department efficiency and accuracy.
Other Skills and Abilities
1. Working knowledge of relevant operating systems, software, and programming.
2. Strong interpersonal and leadership skills and the ability to establish effective working relationships with a wide variety of people.
3. Excellent verbal, written, interpersonal communication and overall management/administrative skills.
4. Demonstrated ability to analyze and think critically.
5. Vision, enthusiasm, and an entrepreneurial spirit.
6. Flexibility, good judgment, and skilled in time management.
7. Must comply with all agency standards.
8. Keen attention to detail.
9. Experience managing software/hardware inventory.
10. Responsible for resolving IT problems that may arise and/or obtain outside resources that may be needed.
11. Desire to learn new technologies.
12. Must be fluid with job duties and job responsibilities.
Confidentiality
The IT Generalist will deal directly with confidential material. It will be his/her responsibility to maintain the confidentiality of such material in the strictest manner. Any violations of the confidentiality of records or information can result in immediate dismissal for cause.
Pay: $26.44 - $31.00 per hour
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The IT Generalist position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Houston offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
