Job Description
Responsible for:
• IT Service Desk management
• Manage ans assign Customer IT Complaints for solution
• All Service Ticket tracker update with status
• Manage escalation matrix
• Engineers team manage
• Record events and problems and their resolution in logs
• Service MIS Report
Experience: 4 – 6 Years
Location: Mumbai
• Mention your desired position in the subject line of your email.
• IT Service Desk management
• Manage ans assign Customer IT Complaints for solution
• All Service Ticket tracker update with status
• Manage escalation matrix
• Engineers team manage
• Record events and problems and their resolution in logs
• Service MIS Report
Experience: 4 – 6 Years
Location: Mumbai
• Mention your desired position in the subject line of your email.
💡 Quick Summary
Seeking a career-building opportunity? The IT Helpdesk Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Maharashtra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
