IT Helpdesk Executive

Customer Care Executive >>
6 views

IT Helpdesk Executive

Customer Care Executive >>
6 views

Description

Responsible for:
• IT Service Desk management
• Manage ans assign Customer IT Complaints for solution
• All Service Ticket tracker update with status
• Manage escalation matrix
• Engineers team manage
• Record events and problems and their resolution in logs
• Service MIS Report

Experience: 4 – 6 Years

Location: Mumbai
• Mention your desired position in the subject line of your email.

Attributes

Company Name: Computer Junction

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    HR details Details

    817login
    512 active listings
    Professional seller
    Registered for 1+ year
    Last online 1 year ago
    Contact All items

    Listing location

    Maharashtra , Mumbai, Maharashtra , India
    19.0485696, 72.9392517

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    IT Helpdesk Executive by 817login