Job Description
Role Summary
Hands-on owner for end-to-end campus IT build-outs and steady-state operations. You’ll be the on-site technical lead across networking, Wi-Fi, AV/classroom tech, security systems, identity/endpoints, and run-ops—driving quality, timelines, and day-one readiness.
Responsibilities
Build & Commissioning
• Run site surveys; review HLD/LLD; coordinate MEP/fit-out; produce BoM/BoQ deltas.
• Oversee racks/IDF/MDF, structured cabling (TIA/EIA), labeling, copper/fiber certification, UPS/power, and env sensors.
• Lead cutover planning, test plans/UAT, soak tests, and acceptance sign-offs.
Network, Wi-Fi & Security
• Deploy/operate L2/L3 switching, SD-WAN CPE, firewalls, VPNs, NAC/802.1X, VLANs/QoS.
• Wi-Fi design validation (heatmaps, AP placement, RF tuning, capacity planning, captive portal).
• Implement segmentation and baseline hardening; integrate with SIEM/NMS.
Classroom AV & Campus Systems
• Install/maintain classroom AV, lecture capture, room schedulers, digital signage.
• Coordinate access control/CCTV/VMS and emergency paging integration with IT network.
Identity, Endpoints & Services
• Build images; manage MDM/UEM (Intune or equivalent), printers, and shared devices.
• Support SSO (SAML/OIDC) and directory (AD/Entra ID) integrations with LMS/SIS/library systems.
• Own backup/restore runbooks for campus services; participate in DR tests.
Operations, Quality & Vendors
• Run daily ops: monitoring (NMS/logs/SIEM), patching, capacity, asset/CMDB updates.
• Drive SLA reporting, problem/RCA, and continuous improvement.
• Direct SI/OEM/ISP/AV partners on-site; verify deliveries vs. BoQ; manage punchlists and RMAs.
• Produce clear documentation: as-builts, configs, diagrams, runbooks, and change records.
Key Objectives (First 6–12 Months)
• Commission day-one IT for assigned campus(es) on schedule and within budget.
• Achieve ≥99.9% uptime for core services; P1 MTTR ≤ 60 min.
• Validate 100% teaching-space Wi-Fi (≥ –67 dBm, target throughput/latency per design).
• Stand up ITIL-aligned operations (incident/change/problem), monitoring, and documentation.
• Close build punchlists and audit findings within 30 days.
Required Experience & Qualifications
• 6–10+ years hands-on IT infrastructure; at least one greenfield campus or large office (1,000+ users) setup in India.
• Deep technical breadth across:
• Networking: routing/switching, SD-WAN, firewalls, VPN, NAC/802.1X, QoS, segmentation.
• Wi-Fi: survey & design tools (e.g., Ekahau), RF tuning, capacity modeling, validation.
• AV/Security: classroom AV (Crestron/Extron or similar), CCTV/VMS, access control basics.
• Identity/Endpoints: AD/Entra ID, SSO (SAML/OIDC), Intune/UEM, imaging, GPO.
• Ops/Observability: ITSM (ServiceNow/Jira), NMS (PRTG/SolarWinds/Aruba Central/DNA), SIEM basics.
• Strong ownership, initiative, and quality orientation; excellent documentation and communication.
• Certs (preferred): CCNP (or CCNA + strong experience), CWNA/CWDP, ITIL Foundation; NSE4/PCNSA, MD-102, or VCP are pluses.
• Bachelor’s in Engineering/CS or equivalent experience.
Hands-on owner for end-to-end campus IT build-outs and steady-state operations. You’ll be the on-site technical lead across networking, Wi-Fi, AV/classroom tech, security systems, identity/endpoints, and run-ops—driving quality, timelines, and day-one readiness.
Responsibilities
Build & Commissioning
• Run site surveys; review HLD/LLD; coordinate MEP/fit-out; produce BoM/BoQ deltas.
• Oversee racks/IDF/MDF, structured cabling (TIA/EIA), labeling, copper/fiber certification, UPS/power, and env sensors.
• Lead cutover planning, test plans/UAT, soak tests, and acceptance sign-offs.
Network, Wi-Fi & Security
• Deploy/operate L2/L3 switching, SD-WAN CPE, firewalls, VPNs, NAC/802.1X, VLANs/QoS.
• Wi-Fi design validation (heatmaps, AP placement, RF tuning, capacity planning, captive portal).
• Implement segmentation and baseline hardening; integrate with SIEM/NMS.
Classroom AV & Campus Systems
• Install/maintain classroom AV, lecture capture, room schedulers, digital signage.
• Coordinate access control/CCTV/VMS and emergency paging integration with IT network.
Identity, Endpoints & Services
• Build images; manage MDM/UEM (Intune or equivalent), printers, and shared devices.
• Support SSO (SAML/OIDC) and directory (AD/Entra ID) integrations with LMS/SIS/library systems.
• Own backup/restore runbooks for campus services; participate in DR tests.
Operations, Quality & Vendors
• Run daily ops: monitoring (NMS/logs/SIEM), patching, capacity, asset/CMDB updates.
• Drive SLA reporting, problem/RCA, and continuous improvement.
• Direct SI/OEM/ISP/AV partners on-site; verify deliveries vs. BoQ; manage punchlists and RMAs.
• Produce clear documentation: as-builts, configs, diagrams, runbooks, and change records.
Key Objectives (First 6–12 Months)
• Commission day-one IT for assigned campus(es) on schedule and within budget.
• Achieve ≥99.9% uptime for core services; P1 MTTR ≤ 60 min.
• Validate 100% teaching-space Wi-Fi (≥ –67 dBm, target throughput/latency per design).
• Stand up ITIL-aligned operations (incident/change/problem), monitoring, and documentation.
• Close build punchlists and audit findings within 30 days.
Required Experience & Qualifications
• 6–10+ years hands-on IT infrastructure; at least one greenfield campus or large office (1,000+ users) setup in India.
• Deep technical breadth across:
• Networking: routing/switching, SD-WAN, firewalls, VPN, NAC/802.1X, QoS, segmentation.
• Wi-Fi: survey & design tools (e.g., Ekahau), RF tuning, capacity modeling, validation.
• AV/Security: classroom AV (Crestron/Extron or similar), CCTV/VMS, access control basics.
• Identity/Endpoints: AD/Entra ID, SSO (SAML/OIDC), Intune/UEM, imaging, GPO.
• Ops/Observability: ITSM (ServiceNow/Jira), NMS (PRTG/SolarWinds/Aruba Central/DNA), SIEM basics.
• Strong ownership, initiative, and quality orientation; excellent documentation and communication.
• Certs (preferred): CCNP (or CCNA + strong experience), CWNA/CWDP, ITIL Foundation; NSE4/PCNSA, MD-102, or VCP are pluses.
• Bachelor’s in Engineering/CS or equivalent experience.
💡 Quick Summary
Seeking a career-building opportunity? The IT Lead — Campus Infrastructure (Daskalos) position is now open for candidates interested in the Work from home Jobs sector. This role in India offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
