Job Description
Please note that this is an as needed contract role.
Click on the link below to apply.
https://docs.near.com/forms/d/1gy_Xd-X+_SUAlKjMdVwFOqsMuzisuCnamVUgG8iXcOM
About Us:
WLS Professional Services Canada is a leading provider of People, Process and Technology Consulting Services. We are dedicated to delivering top-notch IT solutions and support to our clients. We are currently seeking skilled Smart Hands Techniciansto join our team on an as-needed contract basis, providing on-site technical assistance to support our IT infrastructure and services.
Job Summary:
The Smart Hands Technician will be responsible for performing a variety of on-site technical tasks, including hardware installations, troubleshooting, and maintenance. This role requires client visits and a hands-on approach to support IT operations, ensuring that systems are running smoothly and efficiently.
Key Responsibilities:
• Perform hardware installations, upgrades, and decommissioning of IT equipment at client sites.
• Troubleshoot and resolve hardware, software, and connectivity issues on-site.
• Assist with server and network hardware maintenance and repairs.
• Coordinate with remote technical support teams to ensure timely issue resolution.
• Perform data center and server room management tasks, including cable management and equipment monitoring.
• Document all work performed, including troubleshooting steps, resolutions, and updates.
• Follow established procedures for change management and incident response.
• Provide technical support for end-user hardware, peripherals, and software as needed.
• Ensure compliance with company policies and industry best practices.
Qualifications:
• Certifications such as CompTIA A+, Network+, or equivalent
• Proven experience as a Smart Hands Technician or similar role in IT support.
• Strong knowledge of hardware, software, and networking components.
• Familiarity with data center operations and server room best practices.
• Excellent troubleshooting skills and the ability to work independently.
• Effective communication skills and the ability to collaborate with remote teams.
• Must have own transportation for client visits.
• Must possess a personal computer and mobile phone for work-related tasks.
• Must have a good command of the English language.
• Must be legally entitled to work in Canada.
• Ability to lift and move heavy equipment (up to 50 lbs) and work in confined spaces.
• High school diploma or equivalent; additional technical education or certification is preferred.
Benefits:
• Competitive hourly rate depending on the skills
• Flexible scheduling based on availability
Job Types: Casual, Freelance
Pay: $18.00-$50.00 per hour
Benefits:
• Flexible schedule
Schedule:
• Evening shift
• Monday to Friday
• On call
• Weekends as needed
Work Location: In person
Click on the link below to apply.
https://docs.near.com/forms/d/1gy_Xd-X+_SUAlKjMdVwFOqsMuzisuCnamVUgG8iXcOM
About Us:
WLS Professional Services Canada is a leading provider of People, Process and Technology Consulting Services. We are dedicated to delivering top-notch IT solutions and support to our clients. We are currently seeking skilled Smart Hands Techniciansto join our team on an as-needed contract basis, providing on-site technical assistance to support our IT infrastructure and services.
Job Summary:
The Smart Hands Technician will be responsible for performing a variety of on-site technical tasks, including hardware installations, troubleshooting, and maintenance. This role requires client visits and a hands-on approach to support IT operations, ensuring that systems are running smoothly and efficiently.
Key Responsibilities:
• Perform hardware installations, upgrades, and decommissioning of IT equipment at client sites.
• Troubleshoot and resolve hardware, software, and connectivity issues on-site.
• Assist with server and network hardware maintenance and repairs.
• Coordinate with remote technical support teams to ensure timely issue resolution.
• Perform data center and server room management tasks, including cable management and equipment monitoring.
• Document all work performed, including troubleshooting steps, resolutions, and updates.
• Follow established procedures for change management and incident response.
• Provide technical support for end-user hardware, peripherals, and software as needed.
• Ensure compliance with company policies and industry best practices.
Qualifications:
• Certifications such as CompTIA A+, Network+, or equivalent
• Proven experience as a Smart Hands Technician or similar role in IT support.
• Strong knowledge of hardware, software, and networking components.
• Familiarity with data center operations and server room best practices.
• Excellent troubleshooting skills and the ability to work independently.
• Effective communication skills and the ability to collaborate with remote teams.
• Must have own transportation for client visits.
• Must possess a personal computer and mobile phone for work-related tasks.
• Must have a good command of the English language.
• Must be legally entitled to work in Canada.
• Ability to lift and move heavy equipment (up to 50 lbs) and work in confined spaces.
• High school diploma or equivalent; additional technical education or certification is preferred.
Benefits:
• Competitive hourly rate depending on the skills
• Flexible scheduling based on availability
Job Types: Casual, Freelance
Pay: $18.00-$50.00 per hour
Benefits:
• Flexible schedule
Schedule:
• Evening shift
• Monday to Friday
• On call
• Weekends as needed
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The IT Smart Hands Technician | Technical Support position is now open for candidates interested in the Helper Jobs sector. This role in Hamilton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.