Job Description
Motion IT offers IT support, cloud solutions, and digital transformation services to SMEs and enterprises. Strong demand for IT engineers, support staff, and consultants.
An IT Support Technician is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware/software issues, and ensuring smooth IT operations within a company or managed service provider (MSP).
Main job responsibilities
Provide Level 1 and Level 2 technical support to users
Troubleshoot desktop, laptop, printer, and network issues
Install, configure, and maintain hardware and software
Support Microsoft 365, email, VPN, and cloud systems
Reset passwords and manage user accounts
Monitor IT systems and respond to support tickets
Escalate complex technical problems when needed
Maintain documentation and update knowledge bases
Assist with cybersecurity and backup procedures
Deliver onsite and remote technical support
Skills and qualifications
Knowledge of Windows, macOS, and Microsoft 365
Understanding of networking fundamentals (DNS, DHCP, TCP/IP)
Experience with ticketing systems and remote support tools
Good communication and customer service skills
Problem-solving and troubleshooting ability
Certifications such as CompTIA A+, Network+, or Microsoft certifications are often preferred
Pay: From $6,500.00 per month
Benefits:
Dental insurance
Employee mentoring program
Free drinks
Free food
Health insurance
Life insurance
Maternity leave
Professional development assistance
Referral program
Vision insurance
Work Location: In person
An IT Support Technician is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware/software issues, and ensuring smooth IT operations within a company or managed service provider (MSP).
Main job responsibilities
Provide Level 1 and Level 2 technical support to users
Troubleshoot desktop, laptop, printer, and network issues
Install, configure, and maintain hardware and software
Support Microsoft 365, email, VPN, and cloud systems
Reset passwords and manage user accounts
Monitor IT systems and respond to support tickets
Escalate complex technical problems when needed
Maintain documentation and update knowledge bases
Assist with cybersecurity and backup procedures
Deliver onsite and remote technical support
Skills and qualifications
Knowledge of Windows, macOS, and Microsoft 365
Understanding of networking fundamentals (DNS, DHCP, TCP/IP)
Experience with ticketing systems and remote support tools
Good communication and customer service skills
Problem-solving and troubleshooting ability
Certifications such as CompTIA A+, Network+, or Microsoft certifications are often preferred
Pay: From $6,500.00 per month
Benefits:
Dental insurance
Employee mentoring program
Free drinks
Free food
Health insurance
Life insurance
Maternity leave
Professional development assistance
Referral program
Vision insurance
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The IT Support Technician (Motion IT) position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Perth offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
