Job Description
SOFTWARE SUPPORT EXECUTIVE
Provide training and support to users
Answer user's query and service requests in the ticketing system
Document and assess problems, resolving them independently or routing them as needed
Provide follow up and progress updates to the users
Proficiency in MS Office
Good command in verbal and written communication skills
Excellent analytical, presentation and interpersonal skills
Always think and act with the customer in mind - Understand customer
Should have a go-getter attitude
Basic IT knowledge is required
Job Type: Full-time
Salary: ₹15,000.00 - ₹20,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Shift:
• Day shift
Ability to commute/relocate:
• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Speak with the employer
++1
Provide training and support to users
Answer user's query and service requests in the ticketing system
Document and assess problems, resolving them independently or routing them as needed
Provide follow up and progress updates to the users
Proficiency in MS Office
Good command in verbal and written communication skills
Excellent analytical, presentation and interpersonal skills
Always think and act with the customer in mind - Understand customer
Should have a go-getter attitude
Basic IT knowledge is required
Job Type: Full-time
Salary: ₹15,000.00 - ₹20,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Shift:
• Day shift
Ability to commute/relocate:
• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Speak with the employer
++1
💡 Quick Summary
Seeking a career-building opportunity? The IT technical support position is now open for candidates interested in the Database Administrator sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Database Administrator is a plus.
