Job Description
Immediate basis hiring candidates for MNC US Process Night Shift with very good English Communication skills.
Job description
Customer Service Executive - Job Duties (International Voice Process US and UK) :
· Responsible for Taking inbound calls from customers in US and UK
· Learn and practice on existing and new products offered
· Thoroughly Learn functions of software and products offered to customers
· Speak with clients globally primarily from USA through: Chat, Phone & Email
· Co-ordinate with other departments to resolve customer queries and fulfil needs
· Complete all assigned customer tickets timely and ensure customer satisfaction
· Documentation of cases on the Portal and other efficiently use tools like – Word, Power Point and Excel
Job description
Customer Service Executive - Job Duties (International Voice Process US and UK) :
· Responsible for Taking inbound calls from customers in US and UK
· Learn and practice on existing and new products offered
· Thoroughly Learn functions of software and products offered to customers
· Speak with clients globally primarily from USA through: Chat, Phone & Email
· Co-ordinate with other departments to resolve customer queries and fulfil needs
· Complete all assigned customer tickets timely and ensure customer satisfaction
· Documentation of cases on the Portal and other efficiently use tools like – Word, Power Point and Excel
💡 Quick Summary
Seeking a career-building opportunity? The IT|BPO | International Voice | U|S| U|K position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
