Job Description
Job Overview
We have a great opportunity for a reliable and customer service-focused individual to join our Building Maintenance team in creating safe and welcoming environments for our clients and their customers. Reporting to the Regional Account Manager, this role assists in inspecting and supervising daily interior maintenance and repair services at assigned locations. This position is responsible for inspections and maintenance at designated customer locations, ensuring that all sites and work performed is in keeping with SDA Building Services Inc.’s high standards of performance.Additionally, Junior Account Managers will assist in the administration processes as well as contributing to business development.
Key Results and Activities
1. Inspections
Conduct formal inspections at all designated customer locations as per the assigned schedule
Complete the Workplace Inspection Checklist for each inspection
Provide a copy of the inspection checklist to the Account Manager
Take corrective action to address hazards identified and ensure all issues are resolved immediately
Assess Technician’s monthly site inspection reports and comment on quality of inspection and work performed
Review the Technician’s site inspection reports with the Account Manager
Ensure appropriate corrective actions are taken. Initialize and date the Inspection Report and file in the job file
2. Administrative/Business Development Duties
Following responsibilities to be conducted with the guidance of the Account Manager
Establishes and maintains strong working relationships with customers, vendors, and team members
Understands customer expectations and vendor performance to ensure vendors meet/exceed contract fulfillment and customer expectations
Reconciles materials and labour costs to ensure accurate invoicing
Identifies additional service opportunities to increase revenue
Prepares and submits quotes for requests above or outside established criteria
Confirms the maintenance and repair scope of work for each request as well as the priority level
Assigns work orders to technicians based on site proximity, availability, and skill strengths and to meet customer requirements
Conducts spot-check site visits to review and guarantee the consistency of service delivery standards
Responds to customer queries and concerns promptly
Resolves customer complaints by investigating problems, creating action plans for the resolution of complaints, bringing them to the attention of management, and following up in a timely way
Identifies ways to continuously meet and/or exceed SDA service standards
3. Maintenance / Renovation Work
Assist Account Manager with estimation on new projects
Obtain pricing estimates from suppliers
Assist with all maintenance, project or renovation assignments
4. Follow SDA Building Services Inc.'s Health and Safety Policies and Procedures
Fulfills the manager's responsibilities to ensure a healthy and safe workplace
Ensures all team members follow their responsibilities of the SDA Building Services Inc.'s Health & Safety Policies and Practices, including:
Using, wearing, and maintaining all personal protective equipment and clothing required
Reporting any potential or actual danger, hazard or infraction to their supervisor as soon as possible
Reporting all incidents, accidents, workplace injuries or illnesses to their supervisor immediately
Using all tools and equipment in a safe manner
Following SDA company vehicle policies and procedures and SDA cellphone use policies and procedures
5. Keep company vehicle clean and well maintained at all times
6. Perform other duties as assigned by management
Academic Qualifications and Experience
High school education or equivalent work experience
2 years maintenance experience
Specialized Knowledge, Skills and Attributes Required
Solid ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Strong written and verbal communication skills
Thorough knowledge of occupational hazards and safety rules and regulations
Basic computer knowledge of Microsoft Outlook and Excel
Valid Ontario driver’s license and clear drivers abstract
Effort
Ability to work evenings or weekend emergencies as required
Working Conditions
Office environment
Travel offsite to customer locations
SDA Building Services is a janitorial and building maintenance company dedicated to providing professional high-quality services. With nearly 40 years of experience in property maintenance and janitorial services, SDA Building Services Inc. is a well-known and respected company in the service industry. You can learn more about us here: www.sdabuildingservices.ca
SDA Building Services is an equal opportunity employer and values diversity. We are committed to building and evolving a team reflecting a variety of backgrounds, perspectives, and skills.
Should any applicant require accommodation during the course of the recruitment process, all efforts will be made to provide such accommodations.
Thank you to all interested applicants. Candidates who possess the best fit of experience, skills, and qualifications outlined above will be contacted for next steps in the hiring process.
Job Type: Full-time
Benefits:
Company car
Extended health care
Job Type: Full-time
Pay: $60,000.00-$75,000.00 per year
Benefits:
Company car
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Vision care
Experience:
Maintenance: 2 years (preferred)
Licence/Certification:
Class G Licence (required)
clean driver's abstract (required)
Willingness to travel:
100% (required)
Work Location: On the road
We have a great opportunity for a reliable and customer service-focused individual to join our Building Maintenance team in creating safe and welcoming environments for our clients and their customers. Reporting to the Regional Account Manager, this role assists in inspecting and supervising daily interior maintenance and repair services at assigned locations. This position is responsible for inspections and maintenance at designated customer locations, ensuring that all sites and work performed is in keeping with SDA Building Services Inc.’s high standards of performance.Additionally, Junior Account Managers will assist in the administration processes as well as contributing to business development.
Key Results and Activities
1. Inspections
Conduct formal inspections at all designated customer locations as per the assigned schedule
Complete the Workplace Inspection Checklist for each inspection
Provide a copy of the inspection checklist to the Account Manager
Take corrective action to address hazards identified and ensure all issues are resolved immediately
Assess Technician’s monthly site inspection reports and comment on quality of inspection and work performed
Review the Technician’s site inspection reports with the Account Manager
Ensure appropriate corrective actions are taken. Initialize and date the Inspection Report and file in the job file
2. Administrative/Business Development Duties
Following responsibilities to be conducted with the guidance of the Account Manager
Establishes and maintains strong working relationships with customers, vendors, and team members
Understands customer expectations and vendor performance to ensure vendors meet/exceed contract fulfillment and customer expectations
Reconciles materials and labour costs to ensure accurate invoicing
Identifies additional service opportunities to increase revenue
Prepares and submits quotes for requests above or outside established criteria
Confirms the maintenance and repair scope of work for each request as well as the priority level
Assigns work orders to technicians based on site proximity, availability, and skill strengths and to meet customer requirements
Conducts spot-check site visits to review and guarantee the consistency of service delivery standards
Responds to customer queries and concerns promptly
Resolves customer complaints by investigating problems, creating action plans for the resolution of complaints, bringing them to the attention of management, and following up in a timely way
Identifies ways to continuously meet and/or exceed SDA service standards
3. Maintenance / Renovation Work
Assist Account Manager with estimation on new projects
Obtain pricing estimates from suppliers
Assist with all maintenance, project or renovation assignments
4. Follow SDA Building Services Inc.'s Health and Safety Policies and Procedures
Fulfills the manager's responsibilities to ensure a healthy and safe workplace
Ensures all team members follow their responsibilities of the SDA Building Services Inc.'s Health & Safety Policies and Practices, including:
Using, wearing, and maintaining all personal protective equipment and clothing required
Reporting any potential or actual danger, hazard or infraction to their supervisor as soon as possible
Reporting all incidents, accidents, workplace injuries or illnesses to their supervisor immediately
Using all tools and equipment in a safe manner
Following SDA company vehicle policies and procedures and SDA cellphone use policies and procedures
5. Keep company vehicle clean and well maintained at all times
6. Perform other duties as assigned by management
Academic Qualifications and Experience
High school education or equivalent work experience
2 years maintenance experience
Specialized Knowledge, Skills and Attributes Required
Solid ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Strong written and verbal communication skills
Thorough knowledge of occupational hazards and safety rules and regulations
Basic computer knowledge of Microsoft Outlook and Excel
Valid Ontario driver’s license and clear drivers abstract
Effort
Ability to work evenings or weekend emergencies as required
Working Conditions
Office environment
Travel offsite to customer locations
SDA Building Services is a janitorial and building maintenance company dedicated to providing professional high-quality services. With nearly 40 years of experience in property maintenance and janitorial services, SDA Building Services Inc. is a well-known and respected company in the service industry. You can learn more about us here: www.sdabuildingservices.ca
SDA Building Services is an equal opportunity employer and values diversity. We are committed to building and evolving a team reflecting a variety of backgrounds, perspectives, and skills.
Should any applicant require accommodation during the course of the recruitment process, all efforts will be made to provide such accommodations.
Thank you to all interested applicants. Candidates who possess the best fit of experience, skills, and qualifications outlined above will be contacted for next steps in the hiring process.
Job Type: Full-time
Benefits:
Company car
Extended health care
Job Type: Full-time
Pay: $60,000.00-$75,000.00 per year
Benefits:
Company car
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Vision care
Experience:
Maintenance: 2 years (preferred)
Licence/Certification:
Class G Licence (required)
clean driver's abstract (required)
Willingness to travel:
100% (required)
Work Location: On the road
💡 Quick Summary
Seeking a career-building opportunity? The Junior Account Manager position is now open for candidates interested in the Accountant Jobs sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.
