Job Description
Job Responsibilities:
Customer Engagement: Initiate and maintain regular contact with existing and potential clients via phone calls to understand their needs, address inquiries, and provide excellent customer service.
Account Management: Assist in managing a portfolio of accounts, ensuring client satisfaction, and identifying opportunities for upselling or cross-selling our products/services.
Problem Resolution: Address customer concerns and complaints promptly and effectively, escalating complex issues to senior team members when necessary.
Reporting: Prepare regular reports on account activity, sales progress, and other relevant metrics to assist in decision-making processes.
Qualifications:
• A high school diploma or equivalent
• Proven experience in customer service or account management, with a focus on making outbound calls.
• Strong communication and interpersonal skills.
• Excellent phone etiquette and the ability to build rapport with clients.
• Basic knowledge of CRM systems and proficiency in MS Office (Excel, Word, Outlook).
• Goal-oriented, self-motivated, and able to work independently or as part of a team.
• Exceptional organizational and time-management skills.
• Willingness to learn and adapt to new challenges and technologies.
Experience - 1 year must
Female Candidate Only
Female Candidate Prefrence with Good Communication Skills
IT company
Full Time Office JOb
Job Type: Full-time
Salary: ₹12,000.00 - ₹14,000.00 per month
Schedule:
• Day shift
Ability to commute/relocate:
• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Accounting: 1 year (Required)
• Tally: 1 year (Required)
• total work: 1 year (Required)
Speak with the employer
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💡 Quick Summary
Seeking a career-building opportunity? The Junior Accountant position is now open for candidates interested in the Accountant Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.
