Job Description
Coordinate and follow up with various channels for resolution various queries along with accurate and updated data of policyholders.
Resolving internal customer queries related to enrolment of members in the policy Issuance & endorsement processing
Keeping track of and replying to various queries/mails referred to Enrolment
Processing and Verification of data with correct and appropriate data management skills
Analyze and prepare various reports in excel as per client requirements
Skills and Knowledge:
Competent in English communication skills (Verbal as well as written)
Good knowledge of MS-Office
Extremely good with excel
Resolving internal customer queries related to enrolment of members in the policy Issuance & endorsement processing
Keeping track of and replying to various queries/mails referred to Enrolment
Processing and Verification of data with correct and appropriate data management skills
Analyze and prepare various reports in excel as per client requirements
Skills and Knowledge:
Competent in English communication skills (Verbal as well as written)
Good knowledge of MS-Office
Extremely good with excel
💡 Quick Summary
Seeking a career-building opportunity? The Junior Executive Operations position is now open for candidates interested in the Customer Care Executive sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
