Job Description
Based at our Box Hill Campus
Both ongoing part-time and full-time roles available
PACCT 4 - $66,016 plus compulsory superannuation
About Us:
Box Hill Institutes acknowledges that our campuses are situated on the ancestral lands of the Wurundjeri people of the Kulin Nations. We give thanks to the Wurundjeri as the Traditional Custodians of these lands. We pay our respects to their Elders - past, present and emerging. We commit to supporting and empowering our Aboriginal and Torres Strait Islander employees, students and communities through learning and education that helps them achieve success.
In 2026, Box Hill Institute is celebrating 100 years of connecting people to life-changing learning! We are proud to be a leading education provider with a strong reputation for delivering high quality educational outcomes. Our organisation comprises of Box Hill Institute (Box Hill & Lilydale locations) and Centre for Adult Education (Melbourne CBD) as well as partnerships across various external sites in Victoria.
At Box Hill Institute we are proud of our long-standing partnerships with the local Aboriginal and Torres Strait Islander community, and we are committed to implementing Government plans and policies designed to enhance outcomes for Aboriginal students, employee, and communities.
We are committed to a highly motivated and aligned workforce, so we’ll be by your side to enable you, help you grow, and offer you benefits which enhance your work life balance.
Box Hill Institute is a welcoming, safe and respectful work environment. We are work-life friendly and an equal opportunity employer. We encourage people from all backgrounds, abilities and identities to apply for our vacancies.
About the role:
At BHI we celebrate diversity and are dedicated to creating an inclusive workplace that honours Aboriginal and Torres Strait Islander cultures. We are excited to announce a new opportunity for a Koorie SSO to join our team.
The Koorie Student Support Officer provides a range of welfare monitoring and intervention support to ensure the success of BHI Indigenous students to commence, continue and complete training.
You will be working closely to support stakeholders including teachers, students, and other team members to achieve outcomes across educational excellence and retention and support of Indigenous students. The position connects BHI to the training and employment needs of Aboriginal individuals, groups and communities.
The position reports to the Koorie Liaison Officer and works collaboratively with teachers and managers at all levels to engage, retain, and build the success of Indigenous students. This position works to deliver highly-valued support strategies to improve student retention and success and ensure an excellent student experience for students of the Institute. The position works closely with other members of the Student Life team to achieve its operational plan.
Student Life is an innovative unit of BHI which supports the delivery of education and training to students through a diverse set of services, programs, resources and activities designed to help students make the most of their time at BHI and succeed with their study and life goals. Some of the carefully planned services, target the needs of all students while others target a particular group of students including youth, students with disabilities, International students and Indigenous students.
We are looking to fill multiple roles both full-time and part-time. Salary is level PACCT 4 $66,016 per annum plus superannuation.
About You:
This is a special measures role and only Aboriginal and/or Torres Strait Islander peoples are eligible to apply, as per the Equal Opportunity Act 2010. The successful candidate must have:
A relevant post secondary qualification in education, program delivery, business, community, Youth Work, Welfare, Counselling, or equivalent.
Relevant experience working with Aboriginal people and communities.
Demonstrated experience and knowledge of Koorie culture and history, with the ability to proactively contribute to building Indigenous cultural safety and respect within BHIG for staff, students and visitors
Ability to build relationships with Indigenous students, internal and external stakeholders which assist to create positive educational pathways for Indigenous students
Capacity to work well under pressure with the ability to prioritise and meet reporting and project deadlines in the context of good communication skills and sound record keeping
Develop clearly articulated student pathways through providing tailored experiences for students that includes individualised support and study plan options. Ability to work to an action plan and flexibly adapt when appropriate
Demonstrated experience in working to provide supports to Indigenous students or community.
Ability to proactively promote and implement a range of student or client support strategies in a complex organisational context.
Ability to meet legal, professional and policy requirements involved in the delivery of
Benefits:
BHI is committed to creating an inclusive and diverse workplace. We understand the significance of cultural duties and are proud to offer flexible work arrangements, including adjustable working hours and remote work options, to support our employees in maintaining a healthy work-life balance.
We encourage open communication about individual needs and are dedicated to fostering a workplace culture that respects and values the diverse backgrounds and experiences of our team members.
Our commitment to diversity extends to all aspects of our organization, and we welcome candidates from all backgrounds to apply.
We offer more than just a job; we offer benefits to enhance your work life, help you grow, and celebrate your achievements. Employment benefits include:
Flexible work arrangements
Cultural leave including:
NAIDOC leave
Ceremonial Leave
Leave to attend Aboriginal Community meetings
Leave to attend AGM of Aboriginal community organisations
Career progression opportunities and reward & recognition programs
Organisational Development training opportunities including Cultural Awareness Training for all employees
Novated leasing and salary packaging
Access to health & wellbeing resources
Employee discounts on health insurance, car rental, newspaper subscriptions and more
Access to libraries offering ebooks, films, novels, children's books and so much more
Discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our floristry, beauticians, restaurant, Vet & dog grooming
On-site parking
If you have questions about this role, please contact Tamara Charles via email at [email protected].
Applications close: 5pm, Thursday 5th September 2026
We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.
Candidates for employment at Box Hill Institute will be subject to pre-employment probity checks, and must satisfy Box Hill Institute’s pre-conditions for employment. These include providing a satisfactory (valid employee) Working With Children Check and National Police Check.
Box Hill Institute is a Child Safe Organisation and has a zero tolerance towards the harm or abuse of children and young people. We believe that child safety is everyone’s responsibility. All employees, volunteers, contractors and service providers are required to promote a culture of child safety, comply with the Child Safe Standards and other relevant legislation and reporting obligations of suspected child abuse as per the Institute’s Child Safety Policy and Procedures.
Box Hill Institute reserves the right to withdraw an advertised position at any stage.
Both ongoing part-time and full-time roles available
PACCT 4 - $66,016 plus compulsory superannuation
About Us:
Box Hill Institutes acknowledges that our campuses are situated on the ancestral lands of the Wurundjeri people of the Kulin Nations. We give thanks to the Wurundjeri as the Traditional Custodians of these lands. We pay our respects to their Elders - past, present and emerging. We commit to supporting and empowering our Aboriginal and Torres Strait Islander employees, students and communities through learning and education that helps them achieve success.
In 2026, Box Hill Institute is celebrating 100 years of connecting people to life-changing learning! We are proud to be a leading education provider with a strong reputation for delivering high quality educational outcomes. Our organisation comprises of Box Hill Institute (Box Hill & Lilydale locations) and Centre for Adult Education (Melbourne CBD) as well as partnerships across various external sites in Victoria.
At Box Hill Institute we are proud of our long-standing partnerships with the local Aboriginal and Torres Strait Islander community, and we are committed to implementing Government plans and policies designed to enhance outcomes for Aboriginal students, employee, and communities.
We are committed to a highly motivated and aligned workforce, so we’ll be by your side to enable you, help you grow, and offer you benefits which enhance your work life balance.
Box Hill Institute is a welcoming, safe and respectful work environment. We are work-life friendly and an equal opportunity employer. We encourage people from all backgrounds, abilities and identities to apply for our vacancies.
About the role:
At BHI we celebrate diversity and are dedicated to creating an inclusive workplace that honours Aboriginal and Torres Strait Islander cultures. We are excited to announce a new opportunity for a Koorie SSO to join our team.
The Koorie Student Support Officer provides a range of welfare monitoring and intervention support to ensure the success of BHI Indigenous students to commence, continue and complete training.
You will be working closely to support stakeholders including teachers, students, and other team members to achieve outcomes across educational excellence and retention and support of Indigenous students. The position connects BHI to the training and employment needs of Aboriginal individuals, groups and communities.
The position reports to the Koorie Liaison Officer and works collaboratively with teachers and managers at all levels to engage, retain, and build the success of Indigenous students. This position works to deliver highly-valued support strategies to improve student retention and success and ensure an excellent student experience for students of the Institute. The position works closely with other members of the Student Life team to achieve its operational plan.
Student Life is an innovative unit of BHI which supports the delivery of education and training to students through a diverse set of services, programs, resources and activities designed to help students make the most of their time at BHI and succeed with their study and life goals. Some of the carefully planned services, target the needs of all students while others target a particular group of students including youth, students with disabilities, International students and Indigenous students.
We are looking to fill multiple roles both full-time and part-time. Salary is level PACCT 4 $66,016 per annum plus superannuation.
About You:
This is a special measures role and only Aboriginal and/or Torres Strait Islander peoples are eligible to apply, as per the Equal Opportunity Act 2010. The successful candidate must have:
A relevant post secondary qualification in education, program delivery, business, community, Youth Work, Welfare, Counselling, or equivalent.
Relevant experience working with Aboriginal people and communities.
Demonstrated experience and knowledge of Koorie culture and history, with the ability to proactively contribute to building Indigenous cultural safety and respect within BHIG for staff, students and visitors
Ability to build relationships with Indigenous students, internal and external stakeholders which assist to create positive educational pathways for Indigenous students
Capacity to work well under pressure with the ability to prioritise and meet reporting and project deadlines in the context of good communication skills and sound record keeping
Develop clearly articulated student pathways through providing tailored experiences for students that includes individualised support and study plan options. Ability to work to an action plan and flexibly adapt when appropriate
Demonstrated experience in working to provide supports to Indigenous students or community.
Ability to proactively promote and implement a range of student or client support strategies in a complex organisational context.
Ability to meet legal, professional and policy requirements involved in the delivery of
Benefits:
BHI is committed to creating an inclusive and diverse workplace. We understand the significance of cultural duties and are proud to offer flexible work arrangements, including adjustable working hours and remote work options, to support our employees in maintaining a healthy work-life balance.
We encourage open communication about individual needs and are dedicated to fostering a workplace culture that respects and values the diverse backgrounds and experiences of our team members.
Our commitment to diversity extends to all aspects of our organization, and we welcome candidates from all backgrounds to apply.
We offer more than just a job; we offer benefits to enhance your work life, help you grow, and celebrate your achievements. Employment benefits include:
Flexible work arrangements
Cultural leave including:
NAIDOC leave
Ceremonial Leave
Leave to attend Aboriginal Community meetings
Leave to attend AGM of Aboriginal community organisations
Career progression opportunities and reward & recognition programs
Organisational Development training opportunities including Cultural Awareness Training for all employees
Novated leasing and salary packaging
Access to health & wellbeing resources
Employee discounts on health insurance, car rental, newspaper subscriptions and more
Access to libraries offering ebooks, films, novels, children's books and so much more
Discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our floristry, beauticians, restaurant, Vet & dog grooming
On-site parking
If you have questions about this role, please contact Tamara Charles via email at [email protected].
Applications close: 5pm, Thursday 5th September 2026
We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.
Candidates for employment at Box Hill Institute will be subject to pre-employment probity checks, and must satisfy Box Hill Institute’s pre-conditions for employment. These include providing a satisfactory (valid employee) Working With Children Check and National Police Check.
Box Hill Institute is a Child Safe Organisation and has a zero tolerance towards the harm or abuse of children and young people. We believe that child safety is everyone’s responsibility. All employees, volunteers, contractors and service providers are required to promote a culture of child safety, comply with the Child Safe Standards and other relevant legislation and reporting obligations of suspected child abuse as per the Institute’s Child Safety Policy and Procedures.
Box Hill Institute reserves the right to withdraw an advertised position at any stage.
💡 Quick Summary
Seeking a career-building opportunity? The Koorie Student Support Officer position is now open for candidates interested in the Health Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
