Job Description
• Sales Engagement : Make outbound and receive inbound calls to potential and existing customers.
• Product Knowledge : Develop and maintain in-depth knowledge of our products, services, effectively address customer inquiries and provide accurate information.
• Customer Relationship Management : Build and nurture relationships with customers through excellent communication, active listening, and personalized service.
• Sales Techniques : Utilize effective sales techniques to identify customer needs, overcome objections, and close sales. Upsell and cross-sell additional products and services as appropriate.
• Lead Generation : Identify and qualify potential leads, and follow up on sales opportunities to meet or exceed sales targets.
• Customer Support : Provide high-quality support by addressing customer concerns, resolving issues, and ensuring a positive experience throughout the sales process.
• Record Keeping : Accurately record and update customer information, sales interactions, and outcomes in the CRM system.
• Performance Tracking : Monitor and achieve individual and team performance metrics, including sales targets, call handling time, and customer satisfaction scores.
• Team Collaboration : Work closely with team members and other departments to share insights, strategies, and best practices for improving sales performance and customer satisfaction.
• Product Knowledge : Develop and maintain in-depth knowledge of our products, services, effectively address customer inquiries and provide accurate information.
• Customer Relationship Management : Build and nurture relationships with customers through excellent communication, active listening, and personalized service.
• Sales Techniques : Utilize effective sales techniques to identify customer needs, overcome objections, and close sales. Upsell and cross-sell additional products and services as appropriate.
• Lead Generation : Identify and qualify potential leads, and follow up on sales opportunities to meet or exceed sales targets.
• Customer Support : Provide high-quality support by addressing customer concerns, resolving issues, and ensuring a positive experience throughout the sales process.
• Record Keeping : Accurately record and update customer information, sales interactions, and outcomes in the CRM system.
• Performance Tracking : Monitor and achieve individual and team performance metrics, including sales targets, call handling time, and customer satisfaction scores.
• Team Collaboration : Work closely with team members and other departments to share insights, strategies, and best practices for improving sales performance and customer satisfaction.
💡 Quick Summary
Seeking a career-building opportunity? The Kyno Health | Sales Service Expert position is now open for candidates interested in the Health Jobs sector. This role in Gurgaon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.