Job Description
Create impact as a Lead, Operational Risk, Product, Pricing& Governance.
Your Role
As the Operational Risk Lead, youll strengthen risk management across the Retail Insurance Australia division by partnering with business owners to identify, assess, and manage operational risks in line with IAGs Risk Management Strategy and Framework.
Youll lead a team of Operational Risk Consultants, driving uplift in risk maturity and culture, and influencing improvements to the risk and control environment through strong engagement and clear communication. Your leadership will support risk profiling, control testing, mitigation planning, and assurance activities, ensuring effective responses to risk events and regulatory requirements.
In addition to guiding your teams work and capability development, youll oversee reporting, planning, and system updates to deliver accurate risk insights across the business. Youll also play a key role in ensuring customer interactions align with policies and processes, contributing to a culture of safety, wellbeing, and continuous improvement.
This is a full time, 6 -month contract role and we welcome applicants from all major cities across Australia.
About You
Min 5 years experience within operational risk
Proven experience in operational risk or compliance within general insurance or financial services
Strong knowledge of risk management frameworks, regulatory environments, and assurance practices
Demonstrated ability to lead teams, coach others, and influence change across business units
Excellent analytical thinking with the ability to identify root causes and drive continuous improvement
Confident communicator with a consultative approach and a strong work ethic
Tertiary qualifications in economics, accounting, finance, law, or a related field (preferred)
Relevant industry certifications such as ANZIIF or AS/NZS ISO 31000 (desired)
Experience working in senior team environments and developing risk learning frameworks
Ability to collaborate effectively across business units to achieve strategic goals
Applications close on Monday, 26th January 2026 at 23:59 AEDT.
Make sure to discuss all internal applications with your current manager before applying.
With IAG youll have access to a raft of benefits from across the Group:
Boosted superannuation with 13% as standard
Up to 50% off personal insurance, including home and motor insurance
5 myLeave days per year on top of annual leave
Work from home and many more flexibility options with myFlex
Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers
Dedicated career growth programs, including the award-winning IAG Academy
employment type eligibility criteria apply
ABOUT US
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. Thats not just words. Its our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
Were ready for you. Apply today.
Learn more about who IAG is here .
Your Role
As the Operational Risk Lead, youll strengthen risk management across the Retail Insurance Australia division by partnering with business owners to identify, assess, and manage operational risks in line with IAGs Risk Management Strategy and Framework.
Youll lead a team of Operational Risk Consultants, driving uplift in risk maturity and culture, and influencing improvements to the risk and control environment through strong engagement and clear communication. Your leadership will support risk profiling, control testing, mitigation planning, and assurance activities, ensuring effective responses to risk events and regulatory requirements.
In addition to guiding your teams work and capability development, youll oversee reporting, planning, and system updates to deliver accurate risk insights across the business. Youll also play a key role in ensuring customer interactions align with policies and processes, contributing to a culture of safety, wellbeing, and continuous improvement.
This is a full time, 6 -month contract role and we welcome applicants from all major cities across Australia.
About You
Min 5 years experience within operational risk
Proven experience in operational risk or compliance within general insurance or financial services
Strong knowledge of risk management frameworks, regulatory environments, and assurance practices
Demonstrated ability to lead teams, coach others, and influence change across business units
Excellent analytical thinking with the ability to identify root causes and drive continuous improvement
Confident communicator with a consultative approach and a strong work ethic
Tertiary qualifications in economics, accounting, finance, law, or a related field (preferred)
Relevant industry certifications such as ANZIIF or AS/NZS ISO 31000 (desired)
Experience working in senior team environments and developing risk learning frameworks
Ability to collaborate effectively across business units to achieve strategic goals
Applications close on Monday, 26th January 2026 at 23:59 AEDT.
Make sure to discuss all internal applications with your current manager before applying.
With IAG youll have access to a raft of benefits from across the Group:
Boosted superannuation with 13% as standard
Up to 50% off personal insurance, including home and motor insurance
5 myLeave days per year on top of annual leave
Work from home and many more flexibility options with myFlex
Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers
Dedicated career growth programs, including the award-winning IAG Academy
employment type eligibility criteria apply
ABOUT US
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. Thats not just words. Its our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
Were ready for you. Apply today.
Learn more about who IAG is here .
💡 Quick Summary
Seeking a career-building opportunity? The Lead, Operational Risk position is now open for candidates interested in the Work from home Jobs sector. This role in New South Wales offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
