Job Description
Candidates should've good understanding on Contact Center Routing technology with Genesys.
Required qualifications, capabilities, and skills
Genesys Composer (SCXML) Routing Developer and/or Interaction Routing Designer development
Genesys Orchestration Engine (ORS) and Genesys Universal Routing Server (URS)
Genesys SIP Server
Genesys Rules Engine (GRDT and GRAT)
Genesys Mobile Service – Call Back (GMS)
Decent understanding on AWS – (Good to Have)
Preferred qualifications, capabilities, and skills
Unix/Linux
SCXML/ECMA Script/Java Script
Containers/Kubernetes (good to have)
Genesys Java PSDK Development experience (good to have)
J2SE/J2EE
REST API Development using Spring Boot (good to have)
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Required qualifications, capabilities, and skills
Genesys Composer (SCXML) Routing Developer and/or Interaction Routing Designer development
Genesys Orchestration Engine (ORS) and Genesys Universal Routing Server (URS)
Genesys SIP Server
Genesys Rules Engine (GRDT and GRAT)
Genesys Mobile Service – Call Back (GMS)
Decent understanding on AWS – (Good to Have)
Preferred qualifications, capabilities, and skills
Unix/Linux
SCXML/ECMA Script/Java Script
Containers/Kubernetes (good to have)
Genesys Java PSDK Development experience (good to have)
J2SE/J2EE
REST API Development using Spring Boot (good to have)
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
💡 Quick Summary
Seeking a career-building opportunity? The Lead Software Engineer | Genesys position is now open for candidates interested in the Bank Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.