Job Description
Bilingual Legal Client Services Specialist
Legal/Medical Customer Support Specialist Bilingual
Location: Remote role must be physically located in Canada
Schedule: Monday to Friday, 9:00 a.m. – 5:00 p.m.
$28.00/hour
Are you fully bilingual in English and French with experience in the legal or medical field?
In this role, you’ll handle inbound, warm-transferred calls, support clients through complex questions, and interpret documentation while managing sensitive matters with professionalism, accuracy, and empathy.
This is a remote, work-from-home role using your own computer, ideal for Law Clerks, Paralegals, or those with similar legal support experience who enjoy client-facing work in a structured environment.
What You’ll Do
Handle inbound, warm-transferred calls
Support callers with complex legal or medical questions
Interpret documentation and provide accurate, personalized guidance
Research issues using internal systems and document files clearly
Manage sensitive conversations with professionalism and empathy
What We’re Looking For
Legal or medical background strongly preferred
Excellent communication, judgment, and active listening skills
Comfortable navigating multiple systems in a fast-paced environment
Strong attention to detail and documentation skills
Clean criminal record check required
Use your own computer with:
Internet: 20 Mbps download / 5 Mbps upload, jitter ≤ 20 ms
Processor: Intel i5, AMD Ryzen 5, or better
Memory & Storage: 8 GB RAM, 256 GB storage (minimum)
Operating System: Windows 10 or higher. A MacBook Pro (M1 chip) running Windows 10 or higher may also be considered
#ontjobs_ind
Job Type: Full-time
Pay: $28.00 per hour
Benefits:
Work from home
Language:
French (required)
English (required)
Work Location: Remote
Legal/Medical Customer Support Specialist Bilingual
Location: Remote role must be physically located in Canada
Schedule: Monday to Friday, 9:00 a.m. – 5:00 p.m.
$28.00/hour
Are you fully bilingual in English and French with experience in the legal or medical field?
In this role, you’ll handle inbound, warm-transferred calls, support clients through complex questions, and interpret documentation while managing sensitive matters with professionalism, accuracy, and empathy.
This is a remote, work-from-home role using your own computer, ideal for Law Clerks, Paralegals, or those with similar legal support experience who enjoy client-facing work in a structured environment.
What You’ll Do
Handle inbound, warm-transferred calls
Support callers with complex legal or medical questions
Interpret documentation and provide accurate, personalized guidance
Research issues using internal systems and document files clearly
Manage sensitive conversations with professionalism and empathy
What We’re Looking For
Legal or medical background strongly preferred
Excellent communication, judgment, and active listening skills
Comfortable navigating multiple systems in a fast-paced environment
Strong attention to detail and documentation skills
Clean criminal record check required
Use your own computer with:
Internet: 20 Mbps download / 5 Mbps upload, jitter ≤ 20 ms
Processor: Intel i5, AMD Ryzen 5, or better
Memory & Storage: 8 GB RAM, 256 GB storage (minimum)
Operating System: Windows 10 or higher. A MacBook Pro (M1 chip) running Windows 10 or higher may also be considered
#ontjobs_ind
Job Type: Full-time
Pay: $28.00 per hour
Benefits:
Work from home
Language:
French (required)
English (required)
Work Location: Remote
💡 Quick Summary
Seeking a career-building opportunity? The Legal Support Assistant position is now open for candidates interested in the Helper Jobs sector. This role in Alexandria offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.