Job Description
Full job description
Create your best future and join Westpac as a Lending Services Analyst.
What’s the role?
This role is a permanent, full-time opportunity within Westpac’s Institutional Bank, based in Sydney, and offers the chance to develop strong foundational experience in institutional banking. It focuses on delivering high ‑ quality lending services to clients across multiple industry groups, ensuring exceptional service for both new and existing lending products.
As a Lending Services Analyst, you will support clients with their lending and Financial Market’s needs, including managing credit processes and funds products. You’ll oversee client portfolios to ensure enquiries are resolved efficiently, and you’ll work closely with internal partners to maintain strong relationships and deliver smooth, consistent service.
You’ll also develop a solid understanding of your clients’ industries, collaborate with the team to enhance the client experience, and contribute to ongoing process and product improvements. A key part of the role is responding to customer needs promptly while supporting continuous improvement and maintaining high service standards.
What do I need?
Proven ability to manage clients and understand their servicing needs across Lending products and Financial Markets solutions.
Strong commercial and business acumen with solid knowledge of lending products, credit processes, and implementation workflows.
Familiarity with the systems, procedures, and processes that support lending and Financial Markets activities.
Proactive management of business partners to ensure timely and accurate service deliver
Commitment to complying with legislative, regulatory, and corporate policy requirements to minimise risk.
Demonstrated ability to build and maintain strong relationships with key clients and internal stakeholders.
Strong communication and interpersonal skills with a good foundational understanding of lending principles.
Why join us?
We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives
Why join us?
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .
Create your best future and join Westpac as a Lending Services Analyst.
What’s the role?
This role is a permanent, full-time opportunity within Westpac’s Institutional Bank, based in Sydney, and offers the chance to develop strong foundational experience in institutional banking. It focuses on delivering high ‑ quality lending services to clients across multiple industry groups, ensuring exceptional service for both new and existing lending products.
As a Lending Services Analyst, you will support clients with their lending and Financial Market’s needs, including managing credit processes and funds products. You’ll oversee client portfolios to ensure enquiries are resolved efficiently, and you’ll work closely with internal partners to maintain strong relationships and deliver smooth, consistent service.
You’ll also develop a solid understanding of your clients’ industries, collaborate with the team to enhance the client experience, and contribute to ongoing process and product improvements. A key part of the role is responding to customer needs promptly while supporting continuous improvement and maintaining high service standards.
What do I need?
Proven ability to manage clients and understand their servicing needs across Lending products and Financial Markets solutions.
Strong commercial and business acumen with solid knowledge of lending products, credit processes, and implementation workflows.
Familiarity with the systems, procedures, and processes that support lending and Financial Markets activities.
Proactive management of business partners to ensure timely and accurate service deliver
Commitment to complying with legislative, regulatory, and corporate policy requirements to minimise risk.
Demonstrated ability to build and maintain strong relationships with key clients and internal stakeholders.
Strong communication and interpersonal skills with a good foundational understanding of lending principles.
Why join us?
We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives
Why join us?
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .
💡 Quick Summary
Seeking a career-building opportunity? The Lending Services Analyst position is now open for candidates interested in the Construction, Repair & Maintenance Services sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Construction, Repair & Maintenance Services is a plus.
