Job Title: Linux Server Administrator

Location: Kochi, Kerala

Are you a skilled Linux Administrator looking for a new challenge? We are seeking a talented individual to join our team. If you have expertise in control panels like cPanel and Plesk, proficiency in troubleshooting using Linux terminal, and experience in domain name and SSL certificate management, we want to hear from you!

Responsibilities:

Web Hosting Management:
• Configure and manage web hosting environments using control panels such as cPanel, Plesk, and WHM.
• Perform routine server maintenance, updates, and security audits.

Troubleshooting and Linux Terminal:
• Demonstrate strong troubleshooting skills using the Linux terminal.
• Identify and resolve issues related to server performance, security, and connectivity.

Domain Name and SSL Certificate Management:
• Expertise in domain name registration, DNS management, and SSL certificate installation.
• Ensure the security and validity of SSL certificates across various hosting environments.

Ticket System Management:
• Proficient in using ticket systems like WHMCS to efficiently handle and resolve customer inquiries.
• Provide timely and effective support to clients through the ticketing system.

Requirements:
• Proven experience in managing web hosting environments using cPanel, Plesk, and WHM.
• Strong proficiency in troubleshooting using the Linux terminal.
• In-depth knowledge of domain name management and SSL certificate installation.
• Familiarity with ticket systems, particularly WHMCS.
• Excellent communication skills with the ability to interact professionally with clients.

Additional Requirements:
• Rotational Shifts: Ability to work in rotational shifts to ensure 24/7 coverage.
• Proactive Attitude: Take a proactive approach to problem-solving and system optimization.
• Positive Attitude: Maintain a positive and collaborative attitude within the team and when interacting with clients.
• Continuous Learning: Demonstrate a strong effort to learn new technologies and adapt to industry changes