Job Description
Company Overview:
Centurion is a premier logistics company with a long-standing reputation for excellence in transportation services across Australia. Founded in 1971, our business provides nationwide service with 34 branches across Western Australia, Queensland, Northern Territory, New South Wales, South Australia and Victoria.
We’re currently expanding our team and looking for a hands-on Logistics Service Coordinator to support our drivers and ensure smooth day-to-day operations.
Position Available: Logistics Service Coordinator
Location: Wingfield, SA
About the Role:
Do you thrive in a dynamic and fast-paced environment? If so, we want YOU to be a part of our team at Centurion Transport, Adelaide! Reporting to the National Logistics Services Manager, you will be responsible for Customer service and coordination of our freight tracking processes. You will work collaboratively within the team to assist in the location and preparation of freight in accordance with customer requirements to ensure delivery in a timely manner.
Key Responsibilities:
Build strong relationships with customers by managing enquiries via phone and email and resolving issues in line with company procedures.
Coordinate bookings, consignment notes, manifests, and freight movements with transport providers, internal teams, and the yard to ensure timely deliveries.
Investigate and resolve freight discrepancies, ensuring compliance with safety and quality procedures while consistently meeting customer KPIs.
Communicate inbound and outbound service delivery requirements to Centurion operational departments and customers, including prioritisation of services and providing accurate ETAs when delays occur.
Action POD (Proof of Delivery) requests from customers by liaising with relevant departments and ensuring timely follow-up.
Prepare accurate quotations and ensure invoicing is completed promptly and in accordance with company protocols.
Investigate, follow up on, and close out Non-Conformance Reports (NCRs) in line with company procedures.
Skills and Experience:
Previous experience in transport and logistics roles, with knowledge of TMS systems and metro area operations being desirable.
Proficiency in data entry, tracking systems, scheduling, and maintaining accurate records, along with basic knowledge of warehousing and ERP systems like SAP, Oracle, or Pronto.
Strong communication skills (written and verbal), critical thinking, creative problem-solving abilities, and attention to detail.
Proficiency in Microsoft Office, with the ability to work independently and demonstrate a willingness to learn and grow.
Capability to address service issues effectively while maintaining accuracy and professionalism.
Why Join Centurion?
Competitive pay rates and benefits package, including overtime opportunities.
Opportunities for career advancement and professional development.
Supportive and collaborative team environment.
Benefits including health insurance discounts.
Be part of a company that values safety, integrity, and excellence.
How to Apply:
Ready to drive your career forward with Centurion? If you feel you have the experience, ability, and skills to take the next step with your career within Centurion, we want to hear from you. Click Apply now. For more information, please contact [email protected]
Don't miss out on this exciting opportunity to join a leader in the transportation industry! We are an Equal Opportunity employer, and we encourage applications from women and First Nations People.
Please note that we do not accept applications from recruitment agencies. Direct applicants only.
Centurion is a premier logistics company with a long-standing reputation for excellence in transportation services across Australia. Founded in 1971, our business provides nationwide service with 34 branches across Western Australia, Queensland, Northern Territory, New South Wales, South Australia and Victoria.
We’re currently expanding our team and looking for a hands-on Logistics Service Coordinator to support our drivers and ensure smooth day-to-day operations.
Position Available: Logistics Service Coordinator
Location: Wingfield, SA
About the Role:
Do you thrive in a dynamic and fast-paced environment? If so, we want YOU to be a part of our team at Centurion Transport, Adelaide! Reporting to the National Logistics Services Manager, you will be responsible for Customer service and coordination of our freight tracking processes. You will work collaboratively within the team to assist in the location and preparation of freight in accordance with customer requirements to ensure delivery in a timely manner.
Key Responsibilities:
Build strong relationships with customers by managing enquiries via phone and email and resolving issues in line with company procedures.
Coordinate bookings, consignment notes, manifests, and freight movements with transport providers, internal teams, and the yard to ensure timely deliveries.
Investigate and resolve freight discrepancies, ensuring compliance with safety and quality procedures while consistently meeting customer KPIs.
Communicate inbound and outbound service delivery requirements to Centurion operational departments and customers, including prioritisation of services and providing accurate ETAs when delays occur.
Action POD (Proof of Delivery) requests from customers by liaising with relevant departments and ensuring timely follow-up.
Prepare accurate quotations and ensure invoicing is completed promptly and in accordance with company protocols.
Investigate, follow up on, and close out Non-Conformance Reports (NCRs) in line with company procedures.
Skills and Experience:
Previous experience in transport and logistics roles, with knowledge of TMS systems and metro area operations being desirable.
Proficiency in data entry, tracking systems, scheduling, and maintaining accurate records, along with basic knowledge of warehousing and ERP systems like SAP, Oracle, or Pronto.
Strong communication skills (written and verbal), critical thinking, creative problem-solving abilities, and attention to detail.
Proficiency in Microsoft Office, with the ability to work independently and demonstrate a willingness to learn and grow.
Capability to address service issues effectively while maintaining accuracy and professionalism.
Why Join Centurion?
Competitive pay rates and benefits package, including overtime opportunities.
Opportunities for career advancement and professional development.
Supportive and collaborative team environment.
Benefits including health insurance discounts.
Be part of a company that values safety, integrity, and excellence.
How to Apply:
Ready to drive your career forward with Centurion? If you feel you have the experience, ability, and skills to take the next step with your career within Centurion, we want to hear from you. Click Apply now. For more information, please contact [email protected]
Don't miss out on this exciting opportunity to join a leader in the transportation industry! We are an Equal Opportunity employer, and we encourage applications from women and First Nations People.
Please note that we do not accept applications from recruitment agencies. Direct applicants only.
💡 Quick Summary
Seeking a career-building opportunity? The Logistics Service Coordinator position is now open for candidates interested in the Customer Care sector. This role in Wingfield offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
