Job Description
Work type: Permanent / Part time
Location: Parramatta
Position based at MYER Parramatta
Permanent part time position, 30 hours per week
We are looking for a passionate Fragrance leader with outstanding customer service
As a Counter Manager at L’Oréal, you’ll have the opportunity to lead a passionate team, represent iconic luxury brands, and drive performance in a dynamic retail environment.
About the role:
Lead and inspire the counter team to achieve and exceed sales, service, and productivity targets across all L’Oréal Luxe fragrance brands
Deliver exceptional client experiences through tailored fragrance consultations and elevated service standards
Build and maintain a loyal client base, using strong clienteling and follow-up strategies
Coach, develop, and motivate team members through ongoing training, feedback, and performance support
Manage daily counter operations, including rosters, reporting, inventory control, and visual merchandising
Ensure the counter reflects the luxury image of L’Oréal Luxe brands through impeccable presentation and hygiene standards
Collaborate with store and brand teams to execute in-store events, activations, and marketing campaigns
Oversee stock management to ensure optimal availability of key launches and core products
Champion brand education and innovation, keeping the team informed and inspired by new launches and fragrance storytelling
Benefit to you:
Industry-Leading Training & Development – Receive ongoing education, leadership programs, and upskilling through L’Oréal’s global learning platforms
Inclusive & Diverse Culture – Thrive in an environment that values individuality, gender equality, and multicultural talent
Sustainability & Purpose – Be part of a company committed to sustainable beauty and positive social impact
Wellbeing Support – Access to wellness initiatives, employee assistance programs, and flexible work practices
Retail Perks – Benefit from retail incentives, team rewards, and access to exclusive industry events
At Myer, you are more than an employee, you are a valued member of a team. We celebrate ambition, excellence, and passion. We believe in balance, flexibility, and supporting your journey, wherever it may lead.
Join us. Elevate beauty. Inspire confidence.
Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.
Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.
Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.
Applications close: 15 Mar 2026 AUS Eastern Daylight Time
💡 Quick Summary
Seeking a career-building opportunity? The LOreal Luxe Fragrance Counter Manager position is now open for candidates interested in the Customer Care sector. This role in Parramatta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
