Job Description
Overview
Manager, Compliance (Internal Controls)
MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.
Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.
Summary
The Compliance Manager is responsible for leading a team and identifying, improving, documenting, and implementing internal controls to drive regulatory compliance and risk mitigation efforts throughout the organization. Further, this role interacts with various company stakeholders and will assist in structuring processes, procedures, and technology to maximize our risk mitigation efforts.
Responsibilities
Essential Job Functions:
Support the Director of Risk and Compliance in embedding a culture of compliance awareness
Ability to lead and train staff on internal control standards and procedures
Implement and manage internal controls to ensure consistent processes and procedures
Ensure compliance with regulatory obligations including in regulated industries such as health insurance, healthcare, and financial services, while applying a commercial and practical approach to risk-based solutions
Ensure the organization’s sales practices, training, and marketing comply with applicable regulations
Establish systems and metrics to monitor the status of identified risk areas
Work alongside and collaborate with the Director of Risk and Compliance to develop, lead, and drive engagement of the Compliance team’s internal controls to maximize effectiveness and ensure compliance with licensing, renewal, and continuing education requirements
Establish and drive various audits, quality assurance services, licensing, auditing and reporting, and other appropriate procedures to ensure compliance with regulatory and contractual provisions as well as internal policies
Manage the successful delivery of compliance projects (audits, etc.) to the organization
Partner with Financial Operations, Legal, Allegis Compliance/Risk Management, Human Resources, Technology Solutions, and Executive Leadership on all relevant areas of risk
Provide leadership, development, and coaching to direct reports
Qualifications
Required Knowledge, Skills, and Abilities:
Strong leadership skills, communication skills, and work ethic
Strong management skills, including within teams operating in new functional areas
Knowledge and experience commensurate with this role
Practical and commercial approach to problem-solving
Ability to evaluate and develop efficient and effective operational processes and policies
Ability to assess performance and identify areas of improvement
Strong business judgment and organizational agility
Proven management, leadership, communication, problem-solving, and decision-making skills
Ability to communicate and write effectively and clearly
Ability to effectively manage multiple tasks and projects in a timely manner
Strong business acumen and relationship building skills
Job Requirements:
Bachelor's degree in relevant field or equivalent experience in lieu of degree
5-7 years of audit/risk experience/management or internal controls required
Four (4) in-office workdays per week and the option to work one (1) additional day remote OR in office
Occasional travel required
Additional Information
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, ****** orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-XXXXXX or email [email protected].
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
Medical, dental & vision
401(k)/Roth
Insurance (Basic/Supplemental Life & AD&D)
Short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.
Apply
Manager, Compliance (Internal Controls)
MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.
Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.
Summary
The Compliance Manager is responsible for leading a team and identifying, improving, documenting, and implementing internal controls to drive regulatory compliance and risk mitigation efforts throughout the organization. Further, this role interacts with various company stakeholders and will assist in structuring processes, procedures, and technology to maximize our risk mitigation efforts.
Responsibilities
Essential Job Functions:
Support the Director of Risk and Compliance in embedding a culture of compliance awareness
Ability to lead and train staff on internal control standards and procedures
Implement and manage internal controls to ensure consistent processes and procedures
Ensure compliance with regulatory obligations including in regulated industries such as health insurance, healthcare, and financial services, while applying a commercial and practical approach to risk-based solutions
Ensure the organization’s sales practices, training, and marketing comply with applicable regulations
Establish systems and metrics to monitor the status of identified risk areas
Work alongside and collaborate with the Director of Risk and Compliance to develop, lead, and drive engagement of the Compliance team’s internal controls to maximize effectiveness and ensure compliance with licensing, renewal, and continuing education requirements
Establish and drive various audits, quality assurance services, licensing, auditing and reporting, and other appropriate procedures to ensure compliance with regulatory and contractual provisions as well as internal policies
Manage the successful delivery of compliance projects (audits, etc.) to the organization
Partner with Financial Operations, Legal, Allegis Compliance/Risk Management, Human Resources, Technology Solutions, and Executive Leadership on all relevant areas of risk
Provide leadership, development, and coaching to direct reports
Qualifications
Required Knowledge, Skills, and Abilities:
Strong leadership skills, communication skills, and work ethic
Strong management skills, including within teams operating in new functional areas
Knowledge and experience commensurate with this role
Practical and commercial approach to problem-solving
Ability to evaluate and develop efficient and effective operational processes and policies
Ability to assess performance and identify areas of improvement
Strong business judgment and organizational agility
Proven management, leadership, communication, problem-solving, and decision-making skills
Ability to communicate and write effectively and clearly
Ability to effectively manage multiple tasks and projects in a timely manner
Strong business acumen and relationship building skills
Job Requirements:
Bachelor's degree in relevant field or equivalent experience in lieu of degree
5-7 years of audit/risk experience/management or internal controls required
Four (4) in-office workdays per week and the option to work one (1) additional day remote OR in office
Occasional travel required
Additional Information
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, ****** orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-XXXXXX or email [email protected].
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
Medical, dental & vision
401(k)/Roth
Insurance (Basic/Supplemental Life & AD&D)
Short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.
Apply
💡 Quick Summary
Seeking a career-building opportunity? The Manager, Compliance position is now open for candidates interested in the Operations Executive Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
