Job Description
C
Confidential
Work from home _customer support & user management
Confidential • Mumbai, Maharashtra • via OLX
5 days ago
Full–time
No Degree Mentioned
Apply on OLX
Job description
Description
Job Description:
We are hiring staff to:
Call our existing users
Manage and resolve user queries
Handle user management tasks
Benefits:
Work from home
Daily & monthly salary available
No registration fee / joining charges
Report this listing
Winning Edge India
Manager - Digital Transformation & Excellence - BPO
Winning Edge India • Mumbai, Maharashtra • via IIM Jobs
3 days ago
Full–time
No Degree Mentioned
Apply on IIM Jobs
Job description
Desired Skills/ Preferred Qualifications:
- Comprehensive understanding of Business Process Service & CX business & associated channels
- Solution Building - Business Transformation Roadmaps
- Transformation / Process Re-engineering (RPA, Cognitive, Bots, Messaging, Analytics, Lean / Six Sigma
- Strong understanding of AI enabled Conversation Bots(Chat Bots, Email Bots, Social Bots, Knowledge Bots, etc)
- Proven experience in conducting Process Discoveries & write Process Design Documents
- Lean Six Sigma BB / MBB Certification would be preferable
- Strong Stakeholder/ client management experience
Key Roles & Responsibilities:
- Co-innovate with our clients to outline transformation roadmaps
- Identification of Opportunity by conducting detailed Process Discoveries &/ Customer Journey Mapping
- Support delivery, account management, sales teams in problem solving and driving business growth
- Develop Innovative solutions which helps in addressing the identified people, process, technology opportunities
- Lead innovation related discussion with the clients during pre-sales meetings, client orals, Due Diligence, site visits, business review meetings, innovation councils and Consulting engagements
- Work closely with project management, IT, delivery teams to implement solutions as designed and monitor results / impact
- Create a culture of problem solving by imparting trainings
- Identify new technologies which can help us improve CNX &/ our client's business processes
- Improve existing technology assets/ offerings by contributing in refining product backlogs and by supporting POCs
Confidential
Work from home _customer support & user management
Confidential • Mumbai, Maharashtra • via OLX
5 days ago
Full–time
No Degree Mentioned
Apply on OLX
Job description
Description
Job Description:
We are hiring staff to:
Call our existing users
Manage and resolve user queries
Handle user management tasks
Benefits:
Work from home
Daily & monthly salary available
No registration fee / joining charges
Report this listing
Winning Edge India
Manager - Digital Transformation & Excellence - BPO
Winning Edge India • Mumbai, Maharashtra • via IIM Jobs
3 days ago
Full–time
No Degree Mentioned
Apply on IIM Jobs
Job description
Desired Skills/ Preferred Qualifications:
- Comprehensive understanding of Business Process Service & CX business & associated channels
- Solution Building - Business Transformation Roadmaps
- Transformation / Process Re-engineering (RPA, Cognitive, Bots, Messaging, Analytics, Lean / Six Sigma
- Strong understanding of AI enabled Conversation Bots(Chat Bots, Email Bots, Social Bots, Knowledge Bots, etc)
- Proven experience in conducting Process Discoveries & write Process Design Documents
- Lean Six Sigma BB / MBB Certification would be preferable
- Strong Stakeholder/ client management experience
Key Roles & Responsibilities:
- Co-innovate with our clients to outline transformation roadmaps
- Identification of Opportunity by conducting detailed Process Discoveries &/ Customer Journey Mapping
- Support delivery, account management, sales teams in problem solving and driving business growth
- Develop Innovative solutions which helps in addressing the identified people, process, technology opportunities
- Lead innovation related discussion with the clients during pre-sales meetings, client orals, Due Diligence, site visits, business review meetings, innovation councils and Consulting engagements
- Work closely with project management, IT, delivery teams to implement solutions as designed and monitor results / impact
- Create a culture of problem solving by imparting trainings
- Identify new technologies which can help us improve CNX &/ our client's business processes
- Improve existing technology assets/ offerings by contributing in refining product backlogs and by supporting POCs
💡 Quick Summary
Seeking a career-building opportunity? The Manager - Digital Transformation & Excellence - BPO position is now open for candidates interested in the Domestic BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Domestic BPO Jobs is a plus.
