Manager - Human Resources

Full job description
Key Responsibility Areas (KRAs)

1. Strategic HR Planning & Policy Implementation

· HR Framework Development: Design and implement HR policies, SOPs, and strategic initiatives across all institutes aligned with organizational objectives.

· Workforce Planning: Undertake annual manpower forecasting and budgeting in consultation with the CEO.

· HR Metrics & Reporting: Regularly monitor HR KPIs such as attrition, hiring lead time, employee satisfaction, and report findings to the CEO for action.

2. Recruitment, Hiring & Onboarding

· Talent Acquisition: Lead recruitment drives for academic and non-academic roles using structured hiring practices, job portals, consultancies, and campus drives.

· Interview & Selection Process: Develop competency-based interview frameworks and ensure alignment with required skillsets.

· Onboarding & Induction: Ensure smooth induction programs, orientation sessions, and documentation formalities across campuses for new hires.

3. Employee Engagement, Culture & Grievance Management

· Workplace Culture Building: Promote a value-driven, inclusive, and performance-oriented work culture that reflects the ethos of the education and gems & jewellery domain.

· Employee Engagement Initiatives: Plan and execute events, communication forums, and recognition programs to improve morale and engagement.

· Grievance Redressal: Act as the central point for handling sensitive employee concerns and grievances through fair and confidential mechanisms

4. Performance Management & Learning & Development

· Appraisal Systems: Implement structured appraisal systems (e.g., KRA-KPI linked evaluations) and support campus heads in conducting fair annual performance reviews, under guidance and advice of the CEO.

· Training & Development: Identify training needs across departments; design faculty development, skill-based, and soft-skill training calendars in coordination with Academic and Admin Heads.

· Succession Planning: Monitor high-potential talent, support leadership development, and ensure continuity in critical roles.

5. Compensation, Payroll & HR Compliance

· Payroll Oversight: Coordinate with the accounts team for timely payroll processing, leave accounting, and benefits administration.

· Compensation Benchmarking: Ensure salaries and incentives are market-competitive and internally equitable, as advised by the CEO.

· Statutory Compliance: Ensure adherence to labour laws, PF, ESIC, gratuity, maternity benefits, PoSH regulations, and documentation audits across locations.

6. HR Technology, Records & Process Automation

· HRIS & Digitization: Implement and manage HR software systems for employee lifecycle management, attendance tracking, leave approvals, etc.

· Database & Record Keeping: Maintain a central digital repository for all employee records including contracts, appraisals, and personal files.

· Automation & Efficiency: Regularly propose and implement tech-enabled solutions to streamline repetitive HR processes.

7. Inter-Institutional Coordination & Special Projects

· Central HR Governance: Act as the nodal HR representative for all IIGJ centres – coordinating with respective HR/Admin teams at campus level.

· Project Management: Lead HR-related initiatives such as policy overhauls, employer branding projects, audits, etc., as assigned by the CEO.

· Institutional Growth Support: Contribute to workforce planning during the launch of new campuses, courses, and initiatives.

· Educational Qualification

· Bachelor’s/master’s degree in human resource management, or equivalent. MBA in HR preferred.

· Experience & Skills Required

· 10-15 years of progressive HR experience, preferably in the education, training, or service industry.

· Exposure to multi-location HR operations; experience in institutional or service-sector organizations will be an advantage.

· Strong understanding of HR legal and regulatory framework in India.

· Excellent interpersonal, communication, and leadership skills.

· Tech-savvy with hands-on experience in HRMS platforms and MS Office.

Job Types: Full-time, Permanent

Pay: ₹800,000.00 - ₹1,200,000.00 per year

Benefits:

Cell phone reimbursement
Health insurance
Leave encashment
Provident Fund
Schedule:

Day shift
Ability to commute/relocate:

Andheri East, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Master's (Required)
Experience:

HR: 10 years (Required)
Work Location: In person