Job Description
Description
Duties Description
Under the direction of the senior leadership within the Chief Information Security Office (CISO), the incumbent will lead the Identity and Access Management (IAM) Operational Team within the Chief Information Security Office, Cyber Defense and Response Bureau. The incumbent will serve as a subject matter expert (SME) and security lead in the design, development, and implementation of IAM solutions.
The position requires an incumbent to act with a great deal of independence in alignment with CISO leadership and ITS strategic direction. The position requires technical expertise in a broad range of identity and access management solutions to permit working directly with technical teams throughout ITS. The position requires communicating orally and in writing with various individuals including management, users, vendors, and other IT staff. The incumbent must be able to communicate clearly with subordinate staff regarding work priorities and performance. The incumbent will have to work with various teams and stakeholders to resolve technically complex and politically sensitive issues under pressure.
The position requires availability during off-shift hours to ensure appropriate response to security incidents or other critical activities that may impact sensitive information, critical systems, NYS agencies, or ITS.
Duties Include, But Are Not Limited To
• Provide support, leadership, and operational oversight for the Identity and Access Management (IAM) section and staff.
• Serve as a subject matter expert for securing a variety of identity technologies, including but not limited to Active Directory (AD), cloud identity platforms (Entra ID, AWS, GCP, Okta), federated identity solutions (SSO, OIDC, OAuth, SAML), multi-factor authentication (MFA), privileged access management (PAM), digital identity, identity lifecycle management, governance frameworks (NIST, CJIS, ISO/IEC 27001), and emerging technologies.
• Work closely with counterparts within other areas of ITS to ensure identity and access management systems are securely configured, maintained, and monitored in accordance with applicable NYS ITS policies, standards, and security requirements.
• Participate in the design, architecture, implementation, and ongoing support of robust and scalable IAM solutions, including directory services, identity governance and administration (IGA), single sign-on (SSO), multi-factor authentication (MFA), and privileged access management (PAM).
• Participate in the identification and assessment of IAM-related risks, development of mitigation strategies, and support of compliance with internal controls, regulatory frameworks (e.g., FICAM, PIAM, HIPAA), and applicable industry standards.
• Develop, maintain, and support disaster recovery and business continuity capabilities for identity and access management systems, including Active Directory and cloud identity services; participate in recovery planning, testing, and restoration activities to ensure system availability and resiliency.
• Monitor progress of IAM initiatives and daily operations, review major projects and activities, and take appropriate action to address risks, issues, or service impacts.
• Participate in security incident response activities related to identity and access management, including investigation, containment, recovery, and post-incident review.
• Monitor emerging IAM technologies, security threats, and industry best practices, and promote continuous improvement and innovation across IAM projects and initiatives.
• Perform the full range of supervisory responsibilities and additional duties as assigned.
Qualifications
Minimum Qualifications
Manager Information Technology Services 2 (Information Security)
Non-competitive: Eight years of information technology, cybersecurity, or information assurance experience*, including two years at the supervisory level.
• Substitutions:
A bachelor's or higher-level degree in any field including or supplemented by 15 semester credit hours in computer science or related field substitutes for three years of required experience; any bachelor’s substitutes for two years of required experience.
An associate degree with 15 semester credit hours in computer science or related field may substitute for one year of required experience. Candidates in a bachelor’s degree program with at least 15 semester credit hours in computer science or related field may substitute such credits for one year of required experience.
A master’s degree or higher in computer science or related field substitutes for one year of required experience.
Additional Comments
ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.
Some positions may require fingerprinting.
Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.
If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
to permanent non-competitive and the official probationary period will begin.
Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development
Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost
Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.
The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.
Duties Description
Under the direction of the senior leadership within the Chief Information Security Office (CISO), the incumbent will lead the Identity and Access Management (IAM) Operational Team within the Chief Information Security Office, Cyber Defense and Response Bureau. The incumbent will serve as a subject matter expert (SME) and security lead in the design, development, and implementation of IAM solutions.
The position requires an incumbent to act with a great deal of independence in alignment with CISO leadership and ITS strategic direction. The position requires technical expertise in a broad range of identity and access management solutions to permit working directly with technical teams throughout ITS. The position requires communicating orally and in writing with various individuals including management, users, vendors, and other IT staff. The incumbent must be able to communicate clearly with subordinate staff regarding work priorities and performance. The incumbent will have to work with various teams and stakeholders to resolve technically complex and politically sensitive issues under pressure.
The position requires availability during off-shift hours to ensure appropriate response to security incidents or other critical activities that may impact sensitive information, critical systems, NYS agencies, or ITS.
Duties Include, But Are Not Limited To
• Provide support, leadership, and operational oversight for the Identity and Access Management (IAM) section and staff.
• Serve as a subject matter expert for securing a variety of identity technologies, including but not limited to Active Directory (AD), cloud identity platforms (Entra ID, AWS, GCP, Okta), federated identity solutions (SSO, OIDC, OAuth, SAML), multi-factor authentication (MFA), privileged access management (PAM), digital identity, identity lifecycle management, governance frameworks (NIST, CJIS, ISO/IEC 27001), and emerging technologies.
• Work closely with counterparts within other areas of ITS to ensure identity and access management systems are securely configured, maintained, and monitored in accordance with applicable NYS ITS policies, standards, and security requirements.
• Participate in the design, architecture, implementation, and ongoing support of robust and scalable IAM solutions, including directory services, identity governance and administration (IGA), single sign-on (SSO), multi-factor authentication (MFA), and privileged access management (PAM).
• Participate in the identification and assessment of IAM-related risks, development of mitigation strategies, and support of compliance with internal controls, regulatory frameworks (e.g., FICAM, PIAM, HIPAA), and applicable industry standards.
• Develop, maintain, and support disaster recovery and business continuity capabilities for identity and access management systems, including Active Directory and cloud identity services; participate in recovery planning, testing, and restoration activities to ensure system availability and resiliency.
• Monitor progress of IAM initiatives and daily operations, review major projects and activities, and take appropriate action to address risks, issues, or service impacts.
• Participate in security incident response activities related to identity and access management, including investigation, containment, recovery, and post-incident review.
• Monitor emerging IAM technologies, security threats, and industry best practices, and promote continuous improvement and innovation across IAM projects and initiatives.
• Perform the full range of supervisory responsibilities and additional duties as assigned.
Qualifications
Minimum Qualifications
Manager Information Technology Services 2 (Information Security)
Non-competitive: Eight years of information technology, cybersecurity, or information assurance experience*, including two years at the supervisory level.
• Substitutions:
A bachelor's or higher-level degree in any field including or supplemented by 15 semester credit hours in computer science or related field substitutes for three years of required experience; any bachelor’s substitutes for two years of required experience.
An associate degree with 15 semester credit hours in computer science or related field may substitute for one year of required experience. Candidates in a bachelor’s degree program with at least 15 semester credit hours in computer science or related field may substitute such credits for one year of required experience.
A master’s degree or higher in computer science or related field substitutes for one year of required experience.
Additional Comments
ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.
Some positions may require fingerprinting.
Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.
If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
to permanent non-competitive and the official probationary period will begin.
Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development
Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost
Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.
The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.
💡 Quick Summary
Seeking a career-building opportunity? The Manager Information Technology Services 2 Information Security - 10880 position is now open for candidates interested in the Technician Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.
