Job Description
About company:
• Leading Fortune 500 American Engineering MNC
• Known as one of the best employers in the world as per Forbes Magazine
Job title: Manager – Service Desk
Function: IT Support & Services
Job location: Vadodara, Gujarat.
Educational qualification: Any graduate with relevant work experience.
Skills required:
• Strong experience in service delivery and service desk operations
• Managerial experience
• Knowledge of desktop computing, networks and servers, database management applications, telecommunication as well as working on applications and security.
• Excellent interpersonal skills
Work experience:
• More than 8 years of work experience in IT Service Delivery & Service Desk Operations
• At least 3 years of managerial experience
Job profile:
• Service Delivery
• Team Management
• Coordinating with Global IT Service Delivery Team
• System Administration
• Operation Management
Working days: Monday to Friday
CTC: Rs 11.00 lpa to Rs 12.00 lpa
• Leading Fortune 500 American Engineering MNC
• Known as one of the best employers in the world as per Forbes Magazine
Job title: Manager – Service Desk
Function: IT Support & Services
Job location: Vadodara, Gujarat.
Educational qualification: Any graduate with relevant work experience.
Skills required:
• Strong experience in service delivery and service desk operations
• Managerial experience
• Knowledge of desktop computing, networks and servers, database management applications, telecommunication as well as working on applications and security.
• Excellent interpersonal skills
Work experience:
• More than 8 years of work experience in IT Service Delivery & Service Desk Operations
• At least 3 years of managerial experience
Job profile:
• Service Delivery
• Team Management
• Coordinating with Global IT Service Delivery Team
• System Administration
• Operation Management
Working days: Monday to Friday
CTC: Rs 11.00 lpa to Rs 12.00 lpa
💡 Quick Summary
Seeking a career-building opportunity? The Manager | IT Service Desk position is now open for candidates interested in the Customer Care sector. This role in Vadodara offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
