Job Description
JOB DESCRIPTION
Manager - Medical Quality
MAX OVERVIEW:
Max Healthcare Institute Limited (MHIL), founded in 2000, is one of India’s largest private hospital chain with 22+ healthcare facilities. Being the India's most valuable listed healthcare organisations, we have driven innovation and excellence in healthcare for 25 years. With a workforce of 35,000+, including 5,000+ clinicians and 12,000 nurses/paramedics, we deliver advanced care across key locations including Delhi NCR (Saket, Patparganj, Vaishali, Rajendra Place, Shalimar Bagh, Dwarka, Gurugram, Panchsheel Park, Noida, Lajpat Nagar, Bulandshahr), Mumbai, Mohali, Bathinda, Dehradun, Lucknow, and Nagpur.
We also operate –among India’s largest healthcare-at-home services in 12 cities–and Max Lab, offering 2,700+ tests in 50+ cities across North India.
ROLES AND RESPONSIBILITIES:
Patient/Customer Care
• To Comply with the quality Process & policies of the respective area
• To demonstrate effective application of technical & professional knowledge.
Process Orientation/Documentation
• Coordination of Medical Councils: Infection Control, Medical Audit, Emergency
• Preparedness, and Operation Room Users etc
• Ensure meeting calendars are made
• Review Minutes of Councils meetings
• Identify gaps/help items
• Provide feedback to operations/clinical departments
Accreditations:
• NABH & JCI / any other internal external audits
• Support the planning and implementation of all requirements of accreditation
Audits & QI projects
• Carry out routine audits of clinical areas/departments
• Provide feedback to departments
• Support and implement QI projects
• Closure of Non conformities
• Support Legal Department in the management of serious untoward incidents, complaints, issues of poor clinical performance and to promote patient safety.
💡 Quick Summary
Seeking a career-building opportunity? The Manager - Medical Quality position is now open for candidates interested in the Health Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.