Job Description
• Deliver frequent presentations to various stakeholders, including C-Suite
• Drive adoption of process improvements and quality enhancements
• Build relationships and engage with cross-functional teams
• Identify opportunities for operational excellence
Job Summary
Effectively introduce process change into the field by managing implementation of major company-driven projects and process improvement efforts; collaborate with corporate, field, and regional leadership to manage change, ensure effective deployment and implementation, and drive consistent processes across the network; serve as a liaison between corporate, regional and field teams by providing two-way feedback on programs, initiatives, and results thereby driving better execution and sustainability of new initiatives and standard processes within a region.
Major Tasks, Responsibilities, And Key Accountabilities
• Manages the deployment and implementation processes for project rollouts.
• Communicates and implements projects/initiatives , representing the field and providing direction to project teams throughout development, communication, deployment, and sustainability phases.
• Manages projects using a completed implementation package from Project Manager with milestones, metrics for success, training, and implementation timelines.
• Reviews and monitors project and initiative implementation metrics to ensure successful execution, sustainability, and project transition to client groups; transition only occurs after stability of project/initiative has been verified by Project Manager and Corporate Operations.
• Implements customer relational and procedural improvements maximizing customer loyalty and growth. Provides regional support for all customer-facing initiatives.
• Provides guidance and feedback to senior leaders on all Metrics and other Operational metrics.
• Attends meetings as established by senior leaders.
• Creates standards and simplifies departmental procedures.
Nature and Scope
• Solutions require analysis and investigation.
• Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
• Manages a group or team of professional individual contributors and/or indirectly supervises support staff.
Work Environment
• Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
• Most of the time is spent sitting or standing in the same location and/or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds).
• Typically requires overnight travel 20% to 50% of the time.
Education And Experience
• Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.
Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ****** orientation, gender identity, national origin, age, protected veteran status, or disability status.
💡 Quick Summary
Seeking a career-building opportunity? The Manager, Process Improvement position is now open for candidates interested in the Remote Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
