Job Description
Generation of revenue in his/her State.
• Ensuring timely payment collection from customers.
• Increase Operating Profit for his/her State to deliver Service performance.
• Safety and Compliance
• Responsible for overall management of the State Operations and Call Center(s)
• Deliver on all State target deliverables including Revenue and Collection Targets
• Responsible for Material Management and interaction with the HO and Coimbatore factory
• In charge of all Repair Center and repair activities in the state
• Call management including Daily Management (DM) rigor at the Call Centers / State
• Call performance & MIS management to customers
• State level customer interactions including escalations from the regional offices
• Performance management of the team
• Hiring for additional resources or backfilling for attrition
• PO renewal & Hanging Hardware (HH) tender handling
• Deliver on Value Added Services (VAS) targets
• Final approval for TA & DA for Service Engineers.
• Regular visits to customer for discussion on service performance and pending payments and POs.
• Ensuring timely payment collection from customers.
• Increase Operating Profit for his/her State to deliver Service performance.
• Safety and Compliance
• Responsible for overall management of the State Operations and Call Center(s)
• Deliver on all State target deliverables including Revenue and Collection Targets
• Responsible for Material Management and interaction with the HO and Coimbatore factory
• In charge of all Repair Center and repair activities in the state
• Call management including Daily Management (DM) rigor at the Call Centers / State
• Call performance & MIS management to customers
• State level customer interactions including escalations from the regional offices
• Performance management of the team
• Hiring for additional resources or backfilling for attrition
• PO renewal & Hanging Hardware (HH) tender handling
• Deliver on Value Added Services (VAS) targets
• Final approval for TA & DA for Service Engineers.
• Regular visits to customer for discussion on service performance and pending payments and POs.
💡 Quick Summary
Seeking a career-building opportunity? The Manager | State Head position is now open for candidates interested in the Remote Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
