Job Description
Function: VIBS
Band: M-2
Department: Channels & SOHO
Reports to: Cluster Segment Head- Channels & SOHO
Location: Circle – Cluster
Role purpose:
Managing operations for SME business for the state [or definied geography] through designated Tech Channel Managers and Tech Channels. Develop and build Sales GTM for the designated territory to primarily drive market share increase of products like Fixed line, IOT, IIOT & Cloud.
This position will build and strengthen the team capability to drive Product Pentration Index both in New accounts & farming accounts, achieve budgeted Revenue & NPS.
Key accountabilities and decision ownership
Strategic
• To plan & deliver, budgeted segment revenues, including management of the subscriber acquisition costs
• To implement coverage and distribution strategies aimed at delivering targeted A/C coverage in the circle – Technology Channel partner coverage thru Tech Channel Managers
• To design and implement standardized sales management processes, build scale in the operations & run R&R for channels to drive certain sales behaviour
• Channels Capability development & Certification as per plan
• Implementation of various channel partner metrics in allotted Territory Partner Commissioning Partner sales & service processes
• Primary Focus on Non Mobility revenue streams for SME Increase unique A/C acquisitions in the assigned territory
Operational
• Achievement of 80% SIP of their respective team
• Make 100% of CP qualify the Vi Club [EPP] program as per the defined norms.
• Responsible for achieving the Circle Revenue targets for all product portfolio available for SME [Primarily Non Mobility]
• Account planning & drive Product Penetration Index improvement in the Mid-Market Accounts
💡 Quick Summary
Seeking a career-building opportunity? The Manager | Tech Channel Sales position is now open for candidates interested in the Customer Care Executive sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
