Job Description
Skills & Experience:
Provide application development and support services for Manhattan WMS, including incidents, problems, requests, and system health checks.
Configure, integrate, and enhance WMS functionalities to meet business requirements.
Support batch and critical system processes, user management, and access provisioning.
Develop and maintain SOPs, knowledge articles, and operational documentation.
Coordinate with product vendors for L3/L4 assistance and manage escalations.
Analyze business requirements, participate in user story grooming, and support QA/testing services.
Participate in release management, deployment, and post-production support.
Collaborate with cross-functional teams (onshore/offshore) and participate in governance and reporting routines.
Ensure compliance with SLAs, KPIs, and service management procedures.
Support transition, knowledge transfer, and continuous improvement initiatives.
Location
Auckland
Job Function
TECHNOLOGY
Role
Consultant
Job Id
396945
Desired Skills
Manhattan | WMS
Provide application development and support services for Manhattan WMS, including incidents, problems, requests, and system health checks.
Configure, integrate, and enhance WMS functionalities to meet business requirements.
Support batch and critical system processes, user management, and access provisioning.
Develop and maintain SOPs, knowledge articles, and operational documentation.
Coordinate with product vendors for L3/L4 assistance and manage escalations.
Analyze business requirements, participate in user story grooming, and support QA/testing services.
Participate in release management, deployment, and post-production support.
Collaborate with cross-functional teams (onshore/offshore) and participate in governance and reporting routines.
Ensure compliance with SLAs, KPIs, and service management procedures.
Support transition, knowledge transfer, and continuous improvement initiatives.
Location
Auckland
Job Function
TECHNOLOGY
Role
Consultant
Job Id
396945
Desired Skills
Manhattan | WMS
💡 Quick Summary
Seeking a career-building opportunity? The Manhattan WMS Specialist/Consultant position is now open for candidates interested in the Customer Care sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
