Marketing Delivery Assoc | Email Channel Strategy

You will serve as Email Channel Strategy Process, Procedures and Workflow owner. Key responsibilities include managing end to end workflow for email channel strategy processes, developing new processes and/or workflow, owning procedures for the team, and resolving issues as needed with controls and compliance.

You will be responsible for interfacing with Control Managers, Compliance, Product (workflow infrastructure/development), and other teams as necessary to centralize all procedures and processes for the Email Channel Strategy team.

In addition, you will be responsible for identifying opportunities to streamline workflow, processes, and procedures to deliver efficiency and time savings. You will assist in gathering data to develop operational reports to determine how well the Email Channel Strategy processes are working and where there is opportunity. You will also ensure that we are maintaining an always audit ready environment.

Job Responsibilities:
Own all processes and procedures for Email Channel Strategy team, working with subject matter experts to ensure all documentation is maintained and kept up to date, supporting an always audit ready environment.
Develop new workflows, in partnership with Product team, for email optimization processes. Document all processes and procedures and train stakeholders.
Support all controls and compliance related requests for the Email Channel Strategy team. This includes annual assessments, process and procedure updates, control evaluations, and additional related tasks as necessary.
Support development of operational reports to determine if Email Channel Strategy workflow, processes and procedures are effective and efficient. Recommend corrective actions as needed.

Required qualifications, capabilities, and skill s :
Bachelor's degree with 4 years of experience in a business or quantitative discipline required
Ability to work under pressure, manage time efficiently and multi-task with excellent attention to detail
Demonstrated proficiency of project management, analytical, organizational and problem solving skills
PC expertise, including fluency in Excel, PowerPoint, Word, SharePoint and Visio. Workfront experience, preferrable.
Strong ability to work in a team environment as well as independently
Excellent written, verbal and presentation skills
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.